Summary
Work History
Education
Skills
Languages
References
Timeline
BusinessAnalyst

Liliana Alejandre

Elgin,TX

Summary

Resourceful Bilingual person known for high productivity and efficiency in task completion. Possess specialized skills in customer conflict resolution, bilingual communication (English/Spanish), Excel at using empathy, active listening, and problem-solving to enhance customer satisfaction and foster loyalty.

Work History

Special Education Para Professional

Elgin Public Schools
Elgin, TX
09.2021 - 02.2024
  • Provided one-on-one instruction to students who needed extra help with learning tasks.
  • Assisted teachers in creating and implementing Individualized Education Plans for students with special needs.
  • Supported the development of social skills through modeling appropriate behavior and interactions with peers.
  • Maintained records of student progress and communicated results to teachers, and other school personnel.
  • Encouraged independent thinking, problem solving, and self-advocacy skills among students.
  • Organized instructional materials for use in the classroom setting.
  • Assisted in the implementation of accommodations outlined in IEPs such as seating arrangements or modified testing procedures.

Waitress/Restaurant Hostess

Jalisco
Elgin, TX
06.2018 - 03.2020
  • Checked back with customers throughout meal service to ensure satisfaction.
  • Answered questions about menu items, ingredients, and pricing.
  • Prepared checks accurately and processed payments promptly.
  • Provided excellent customer service by addressing any complaints or concerns promptly.
  • Maintained a polite and professional demeanor to customers to encourage inquiries and order placements.
  • Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
  • Handled multiple responsibilities efficiently

Education

High School Diploma -

Elgin High School
Elgin, TX
05-2021

Skills

  • Teaching and instruction
  • Classwork oversight
  • Behavioral plan management
  • IEP compliance
  • Activity management
  • Experienced with technology
  • Customer Service
  • Effective customer upselling
  • multitasking

Languages

English
Professional
Spanish
Professional

References

References available upon request.

Timeline

Special Education Para Professional

Elgin Public Schools
09.2021 - 02.2024

Waitress/Restaurant Hostess

Jalisco
06.2018 - 03.2020

High School Diploma -

Elgin High School
Liliana Alejandre