Lisandra Beltran
Chicago,IL
Summary
Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Overview
3
3
years of professional experience
Work History
Junior Laborer
Chicago Park District
06.2021 - Current
- Keep maintenance for 20 parks.
- Weed Whacking
- picking
- Mulching
- Blow Trencher
- Push Mower/ John deer riding mower
- Communicating with upper management regarding task/duties
Cashier
Ross Dress 4 Less
01.2023 - 04.2023
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
Server/ Cashier Team Lead
Angelo's Stuffed Pizza
06.2021 - 01.2023
- Maximized table turnover rate by efficiently managing reservations and seating arrangements.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
Education
University of Illinois At Chicago
Chicago, ILHigh School Diploma -
UIC COLLEGE PREP
Chicago, IL06.2022
Skills
- Active listening
- Effective communication
- Leadership potential
- Adaptability and flexibility
- Team collaboration
- Interpersonal skills
- Customer service orientation
Languages
Spanish
Full Professional
Timeline
Cashier
Ross Dress 4 Less
01.2023 - 04.2023
Junior Laborer
Chicago Park District
06.2021 - Current
Server/ Cashier Team Lead
Angelo's Stuffed Pizza
06.2021 - 01.2023
University of Illinois At Chicago
High School Diploma -
UIC COLLEGE PREP
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