Liliana L. Berumen
Tampa
Summary
Human Resources recruiter with experience applying exemplary written and verbal communication skills in a workplace and academic environment. Self-motivated with strong attention to detail and skilled in recruitment for companies across multiple mediums, multi-tasking in high pressure work environments, and problem-solving. Able to employ a multitude of communication styles and adapt to the needs of the employers.
Overview
8
8
years of professional experience
Work History
Customer Service/Restaurant Server
Azteca D Oro
03.2024 - Current
- Company Overview: Employed as a server and customer service representative in the Azteca company.
- Employed as a server and customer service representative in the Azteca Company.
- My position focused on guest relations, teamwork building to create an effective restaurant flow, and problem solving in a fast-paced environment.
- Extensive knowledge of restaurant products and descriptions, as well as highly successful custom.
- Exemplary skills in problem solving, employee relations, and team engagement.
Recruiter
Where The Shows Are!!! - The Professional Guide To Art & Craft Shows
02.2024 - 02.2025
- Conducted phone interviews to assess applicants relevant knowledge, skills, experience and aptitudes with art fairs.
- Conducted skill assessments of English conventions and writing for potential writers, to be included in the online magazine called "Where the Shows Are".
- Coordinated schedules to arrange the owner to interviews with applicants.
- Managed high-volume requisitions in a timely manner to meet client staffing needs efficiently.
Restaurant Representative/Hostess/Server
Cracker Barrel
03.2017 - 08.2020
- Company Overview: Operated as a host, host trainer, and server for the Cracker Barrel Franchise.
- Operated as a host, host trainer, and server for the Cracker Barrel Franchise.
- In this role, I communicated with my host team to effectively coordinate the flow of restaurant floor activities, and ensure the restaurant ran efficiently.
- As a server, I had extensive knowledge of restaurant products and product descriptions, served guests, and regularly collaborated with team members to provide high quality customer service, including problem-solving issues as they arose with guest relations.
- Under the supervision of the General Manager, I collaborated and designed advertisements for the local restaurant food products.
- Specifically, I wrote product descriptions for new menu options, and updated the local webpage and in-person advertisements to increase sales.
- Operated as a host, host trainer, and server for the Cracker Barrel Franchise.
Education
High School Diploma - Creative Writing
Howard W. Blake High School
Tampa, FLBachelor of Arts - English/Writing
University of South Florida
Tampa, FL05-2023
Associate of Arts - Psychology
Hillsborough Community College
Tampa, FL05-2021
Skills
- Familiarity with Microsoft Office Suite
- Excellent Written and Verbal Communication Skills
- Exemplary English grammar skills
- Expertise in team player and recruitment
- Strong accountability and time management skills
Timeline
Customer Service/Restaurant Server
Azteca D Oro
03.2024 - Current
Recruiter
Where The Shows Are!!! - The Professional Guide To Art & Craft Shows
02.2024 - 02.2025
Restaurant Representative/Hostess/Server
Cracker Barrel
03.2017 - 08.2020
High School Diploma - Creative Writing
Howard W. Blake High School
Bachelor of Arts - English/Writing
University of South Florida
Associate of Arts - Psychology
Hillsborough Community College
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