Merchandising supervisor with expertise in executing sales strategies and leading store teams. Managed daily operations, resolved customer issues, and maintained inventory accuracy. Strengthened customer experience and improved operational efficiency through process optimization.
Overview
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Language
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years of professional experience
Work History
Merchandising Supervisor
Kohls
Chula Vista, California
10.2024 - 02.2025
Managed daily store operations, including sales floor execution and customer service.
Took full responsibility as manager on duty during senior management's absence.
Supervised and coached associates to ensure efficient daily operations.
Resolved customer concerns and operational issues while adhering to company standards.
Oversaw opening and closing procedures, ensuring safety and cash operations.
Executed merchandising setups, seasonal transitions, and promotional displays.
Cashier
Burlington
National City, California
04.2024 - 09.2024
Delivered friendly, efficient customer service to address purchase inquiries and concerns.
Operated registers, processing cash, credit, debit, and other payment transactions accurately.
Managed returns, exchanges, and price adjustments in compliance with company policies.
Ensured an organized checkout area while facilitating a smooth customer experience.
Assisted with bagging merchandise and verifying prices to maintain transaction accuracy.
Collaborated with team members to enhance daily store operations and achieve service goals.
Adhered to company policies regarding cash handling, loss prevention, and customer safety.
Assistant Manager
Family Dollar
San Diego , California
03.2023 - 01.2024
Supported daily store operations, ensuring efficient workflow through employee supervision.
Delivered exceptional customer service while professionally resolving concerns.
Trained team members on company policies and customer service standards.
Executed cash management, including register operations, deposits, and opening/closing procedures.
Managed inventory by receiving shipments, stocking merchandise, and maintaining product displays.
Maintained store cleanliness and organization while adhering to safety standards.
Assisted in scheduling and task delegation to meet sales and operational targets.