Ruben Rodriguez
Harlingen,TX
Summary
Strategic thinker with experience in evaluating program effectiveness and implementing innovative solutions. Committed to driving positive change and improving outcomes for youth through effective teamwork and data analysis.
Overview
5
5
years of professional experience
Work History
Community Activities Officer
Cameron County Juvenile Justice Department
San Benito, TX
03.2023 - 02.2026
- Supervised daily operations within the juvenile justice facility, ensuring compliance with established protocols.
- Developed and implemented individualized treatment plans for youth, promoting rehabilitation and positive outcomes.
- Collaborated with multidisciplinary teams to assess needs and provide appropriate interventions for at-risk youth.
- Conducted regular training sessions for staff on crisis intervention techniques and conflict resolution strategies.
- Led initiatives to improve program efficiency, enhancing service delivery across various departments.
- Facilitated communication between families, legal representatives, and community resources to support youth reintegration.
- Evaluated program effectiveness through data analysis, informing strategic improvements in service offerings.
- Coordinated cross-functional teams to address complex issues, leading to more efficient problem-solving processes.
- Delivered high-quality training programs, enhancing employee skill sets and contributing to professional development efforts.
- Utilized data-driven decision-making techniques to inform strategic planning processes and measure progress towards goals.
- Improved team morale and performance with consistent feedback and recognition of achievements.
Sports Broadcaster
Rio Sports Live
Harlingen, TX
08.2021 - 03.2023
- Delivered live commentary for diverse sporting events, enhancing viewer engagement and experience.
- Conducted pre-game analyses, providing insights on team performance and strategies.
- Collaborated with production teams to ensure seamless broadcast operations and timely coverage.
- Developed engaging social media content to promote upcoming events and increase audience interaction.
- Interviewed athletes and coaches, crafting compelling narratives that resonated with viewers.
- Participated in community events as a representative of the network, fostering goodwill among fans and potential viewers.
- Ensured smooth transitions between segments by effectively coordinating with technical crew members during live broadcasts.
- Updated website homepage and social media accounts with key moments and statistics of games.
- Enhanced viewer experience by delivering engaging and informative sports commentary during live broadcasts.
- Conducted interviews and collected information, pictures, videos and sound from various sporting events.
Cashier/Server
El Pato
Harlingen, TX
09.2020 - 08.2021
- Processed customer transactions efficiently and accurately, ensuring smooth checkout experiences.
- Maintained clean and organized workstations to promote safety and efficiency.
- Assisted customers with product inquiries, providing knowledgeable recommendations.
- Managed cash register operations, balancing cash drawer at end of shifts.
- Collaborated with team members to optimize service delivery during peak hours.
- Handled customer complaints professionally, resolving issues promptly to enhance satisfaction.
- Monitored inventory levels, assisting in restocking shelves as needed.
- Adhered to company policies and procedures, ensuring compliance with operational standards.
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Answered questions about store policies and addressed customer concerns.
- Assisted in food assembly and service, ensuring adherence to portion control standards.
- Collaborated with team members to streamline workflow during busy service periods.
- Followed health and safety guidelines to uphold sanitation standards in food handling.
Education
Bachelor of Science - Broadcast Journalism
The University of Texas Rio Grande Valley
Edinburg, TX06-2029
High School Diploma -
Harlingen High School South
Harlingen, TX06-2017
Skills
- Work coordination
- Report writing
- Strategic planning
- Innovation and creativity
- Report preparation
- Community relations
- Investigation leadership
- Emergency response
- Public speaking
- Emergency and non-emergency response
- Rule enforcement
- Emergency response coordination
- Asset protection
- Team collaboration
- Safety protocols
- Risk assessment
- Legal knowledge
- De-escalation techniques
- Interview techniques
- Reporting and documentation
- Problem-solving
- Decision-making
- Time management
- Written communication
- Multitasking
- Excellent communication
- Team building
- Active listening
- Analytical thinking
- Relationship building
- Interpersonal communication
- Data analysis
- Quality assurance
- Conflict resolution
- Process improvement
- Project planning
- Task prioritization
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Community Activities Officer
Cameron County Juvenile Justice Department
03.2023 - 02.2026
Sports Broadcaster
Rio Sports Live
08.2021 - 03.2023
Cashier/Server
El Pato
09.2020 - 08.2021
Bachelor of Science - Broadcast Journalism
The University of Texas Rio Grande Valley
High School Diploma -
Harlingen High School South