Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Liliana Cartagena

Greenacres

Summary

Developed skills in dynamic, customer-focused environment, consistently delivering exceptional brand representation and customer engagement. Excels in communication and relationship-building, with proven ability to adapt and thrive in fast-paced settings. Looking to transition into new role, leveraging these transferable skills to make positive impact.

Overview

1
1
year of professional experience
1
1
Certification

Work History

Brand Ambassador

American Eagle Outfiters
04.2025 - Current
  • Greeted customers entering store and responded promptly to customer needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Coordinated with stock team to expedite restocking of high-demand items.
  • Skilled at working independently and collaboratively in a team environment.
  • Worked effectively in fast-paced environments.

Sales Associate

Aeropostale
09.2024 - 01.2025
  • Provided outstanding customer service through effective communication and problem-solving skills.
  • Engaged with customers to understand their needs and recommend suitable products.
  • Collaborated with team members to achieve sales goals and maintain store standards.
  • Performed inventory control, such as counting, and stocking merchandise.
  • Greeted customers and directed to requested products.
  • Oversaw cash handling processes, ensuring adherence to regulations and maintaining accurate records of transactions.

Cashier

Burlington
05.2024 - 09.2024
  • Assisted customers with product selection and inquiries, providing exceptional service to enhance shopping experience
  • Managed cash handling operations and processed transactions efficiently.
  • Maintained store presentation and ensured merchandise was stocked and organized.
  • Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.

Education

High School Diploma -

John I Leonard High School
Greenacres, FL
05.2025

Skills

  • Retail Sales
  • Cash Handling
  • Customer Service
  • Bilingual (English/Spanish)
  • Staff training
  • Punctual and Reliable
  • Loyalty and Commitment

Certification

IT Certificate

Languages

English
Native or Bilingual
Spanish
Native or Bilingual
French
Limited Working

Timeline

Brand Ambassador

American Eagle Outfiters
04.2025 - Current

Sales Associate

Aeropostale
09.2024 - 01.2025

Cashier

Burlington
05.2024 - 09.2024

High School Diploma -

John I Leonard High School