Summary
Overview
Work History
Education
Skills
Timeline
Generic

Liliana Castillo

Grand Prairie,TX

Summary

Focused professional with several years of success in leadership and staff supervision. Successful at promoting improvements in customer relations, administrative quality and project management. Top-notch professional at communicating with customers and employees to solve problems.

Overview

9
9
years of post-secondary education
11
11
years of professional experience

Work History

Customer Service Supervisor

Walmart
Grand Prairie, Tx
02.2016 - Current
  • Supervised customer service team to ensure high-quality support.
  • Trained staff on company policies and customer interaction techniques.
  • Resolved customer complaints and escalated issues to management when necessary.

Customer Service Cashier

Marshalls
Grand Prairie, Tx
05.2022 - 08.2025

Customer Service high quality and excellent quality and hospitality service.

Education

Bachelor of Science - License of Obstetrician

San Martin De Porras
Lima Peru, Lima
02.1984 - 08.1992

Some College (No Degree) - English Education

Montan View College
Dallas, Tx

Skills

  • Customer relationship management
  • Staff training
  • Quality assurance
  • Complaint resolution

Timeline

Customer Service Cashier

Marshalls
05.2022 - 08.2025

Customer Service Supervisor

Walmart
02.2016 - Current

Bachelor of Science - License of Obstetrician

San Martin De Porras
02.1984 - 08.1992

Some College (No Degree) - English Education

Montan View College
Liliana Castillo