Liliana Cervantes Sotelo
Morrow,GA
Summary
Detail-oriented wheeled vehicle mechanic with proven skills in preventive maintenance, diagnostics, and team collaboration. Committed to enhancing operational efficiency and training future mechanics.
Dedicated sales associate with strong customer service and teamwork skills. Successfully facilitated increased sales through effective product knowledge and visual merchandising, while fostering a positive shopping environment.
Overview
2
2
years of professional experience
Work History
Wheeled Vehicle Mechanic (91B)
Army National Guard GA
Morrow, GA
03.2025 - Current
- Conducted preventive maintenance and repairs on wheeled vehicles to ensure operational readiness.
- Diagnosed mechanical issues using diagnostic tools and equipment for efficient troubleshooting.
- Assisted in training junior mechanics on standard operating procedures and safety protocols.
- Collaborated with team members to streamline repair processes, enhancing workflow efficiency.
- Maintained detailed service records and reports to support compliance with military standards.
Sales Associate
Champs Sports
Morrow, GA
10.2024 - 06.2025
- Processed sales transactions accurately using point-of-sale systems for efficient customer service.
- Participated in training sessions to develop product knowledge and enhance customer engagement skills.
- Monitored sales trends and provided feedback on popular products to inform restocking decisions.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Sales Associate
JD Sports
Morrow, GA
10.2023 - 10.2024
- Assisted customers in product selection and provided exceptional service to enhance shopping experience.
- Maintained visual merchandising standards to ensure appealing product displays and store presentation.
- Collaborated with team members to achieve daily sales targets and improve overall store performance.
- Conducted inventory checks and organized stockroom to support efficient stock management practices.
- Addressed customer inquiries and resolved issues promptly, fostering a positive shopping environment.
Education
Bachelor of Arts - Interior Design
Georgia State University
Atlanta, GA05.2030
Skills
- Preventive maintenance checks
- Vehicle inspection procedures
- Diesel engine repair
- Shop safety practices
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Listening skills
- Transmission diagnostics
- Cooling system maintenance
- Leadership and supervision
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Wheeled Vehicle Mechanic (91B)
Army National Guard GA
03.2025 - Current
Sales Associate
Champs Sports
10.2024 - 06.2025
Sales Associate
JD Sports
10.2023 - 10.2024
Bachelor of Arts - Interior Design
Georgia State University