Liliana Chagollan
Pullman,WA
Summary
Dynamic dental assistant with expertise in pediatric dental care and equipment sterilization, honed at Palouse Pediatric Dentistry. Proven ability to enhance patient comfort and streamline workflows, contributing to improved service delivery. Strong communicator and team player, dedicated to maintaining high standards of care and compliance in a fast-paced environment.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Dental Assistant
Palouse Pediatric Dentistry
05.2025 - Current
- Assisted in managing patient appointment schedules, ensuring efficient workflow and timely service delivery.
- Prepared treatment rooms by organizing instruments and materials, facilitating a smooth and efficient process for dental procedures.
- Maintained accurate patient records, ensuring confidentiality and compliance with health regulations.
- Managed sterilization of dental instruments and equipment to ensure safety standards.
- Assisted in patient preparation and comfort during dental procedures.
- Sterilized rooms and prepped equipment and instruments for 6-12 procedures daily.
Swing Shift Manager
McDonald's
12.2024 - 11.2025
- Promoted a positive work culture, resulting in improved team morale and job satisfaction.
- Implemented quality control measures that led to consistent product quality standards across all shifts.
- Trained staff on proper cooking procedures as well as safety regulations and productivity strategies.
- Ensured smooth shift transitions by maintaining thorough communication between teams and management.
- Addressed customer concerns promptly, leading to increased customer satisfaction rates.
Crew Trainer
McDonald's
11.2022 - 12.2024
- Trained other employees in customer service, food safety, and performance requirements.
- Taught new team members correct procedures for all areas of operations.
- Studied crew members during work shift to provide feedback and guidance in improving performance.
- Set positive example for team members by providing high-quality, efficient service.
Crew Member
McDonald's
09.2021 - 11.2022
- Worked front counter, drive-thu and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
Education
High School Diploma -
Pullman High School
Pullman, WASkills
- Health and Safety
- Team Leadership
- Patience and empathy
- Fast learner
- Time management
- Positive attitude and enthusiasm
- Multitask efficiently
- Customer Service
- Dental radiography
- Professionalism and ethics
Certification
- RDA - Registered Dental Assistant
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
French
Elementary
Timeline
Dental Assistant
Palouse Pediatric Dentistry
05.2025 - Current
Swing Shift Manager
McDonald's
12.2024 - 11.2025
Crew Trainer
McDonald's
11.2022 - 12.2024
Crew Member
McDonald's
09.2021 - 11.2022
High School Diploma -
Pullman High School