Liliana Colocho

Answered and directed incoming phone calls, documented call-ins, and transferred calls to appropriate departments.
Assisted with the hiring process by posting job vacancies, screening applications, and scheduling interviews.
Conducted background checks and employment verification for prospective and current employees.
Supported the rehire process by coordinating paperwork and updating employee records.
Helped employees with direct deposit setup and other payroll-related inquiries.

Responsible for managing shipment logistics and ensuring accurate billing by preparing shipping documents, generating invoices, and resolving discrepancies.

Set up and process customer orders, ensuring all information is accurate and complete.
Verify order details to confirm they match customer requirements and company specifications.
Monitor and maintain product quality standards throughout the production process.
Ensure proper product labeling, including accuracy of weights and identification.