Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Liliana Cruz

Santa Ana,CA

Summary

With my previous experience in customer service and sales, I am confident I can provide the knowledge and skills you are looking for. I'm an open and positive communicator with calm and level-headed approach to managing routine needs and meeting special challenges. Frequently praised as hard working by my peers, I can be relied upon to help by any means necessary. I am also highly organized and detail-oriented, which allows me to maintain accurate records and enure that all customers are provided with the best possible service. In addition, I have excellent interpersonal skills that enable me to build strong relationships with customers and colleagues alike.

Overview

2
2
years of professional experience

Work History

Retail Sales Associate

Hollister.Co
Orange, CA
09.2022 - Current
  • Greeted customers upon entering the store and provided assistance.
  • Assisted customers with finding the right product for their needs.
  • Provided product information and answered customer questions.
  • Performed cashier duties, such as ringing up sales, processing payments and issuing receipts.

Cashier | Orange County Fair

Crutchees Ice Cream
Costa Mesa, CA
07.2022 - 08.2022
  • Greeted customers and provided menu information.
  • Operated cash register to collect payments from customers.
  • Cleaned tables, chairs and dining areas after customer use.
  • Provided excellent customer service by responding promptly to customer inquiries and requests.
  • Closed shop by cleaning workstations, restocking shelves with supplies, emptying trash cans.

Education

High School Diploma -

Hector G. Godinez
Santa Ana, CA
05-2023

Skills

  • Teamwork and Communication
  • Organization and Time Management
  • Customer Service
  • Friendly, Positive Attitude
  • Dependable and Responsible

Languages

English
Native/ Bilingual
Spanish
Native/ Bilingual

Timeline

Retail Sales Associate

Hollister.Co
09.2022 - Current

Cashier | Orange County Fair

Crutchees Ice Cream
07.2022 - 08.2022

High School Diploma -

Hector G. Godinez
Liliana Cruz