LILIANA DIAZ
Clermont
Summary
Dependable coordinator with excellent office management and administrative support skills. Strong communication and interpersonal skills for effective collaboration with colleagues and stakeholders. Proven ability to manage competing priorities and meet deadlines, ensuring smooth operations. Creative problem solver with strong analytical and critical thinking skills, consistently finding innovative solutions to challenges.
Overview
7
7
years of professional experience
Work History
Education Coordinator
Kalos Services Inc.
01.2024 - Current
- Successfully coordinated training schedules across multiple trade departments
- Collaborated with Human Resources to develop comprehensive employee training programs, enhancing workforce competency
- Enhanced the Learning Management System (LMS) by uploading and refining archived training videos, improving accessibility and user engagement
- Created interactive quizzes from written content and video/podcast transcripts, boosting learner retention by 15%
- Effectively facilitated training courses, achieving a 95% satisfaction rate from participants.
Marketing Product/Project Coordinator
Club Assist
01.2023 - 01.2024
- Planned and executed multiple high-impact projects, achieving 100% on-time delivery within scope and budget
- Developed and managed detailed project plans, optimizing resource allocation and budget adherence
- Successfully mitigated project risks and resolved issues, maintaining project momentum and stakeholder confidence
- Successfully collaborated with a AAA club to launch an innovative car battery locker pickup service, enabling members to conveniently install their own batteries.
- Supervised multiple projects from project start through delivery by prioritizing needs and delegating assignments.
- Kept projects on schedule by managing deadlines and adjusting workflows.
Teacher
OCPS
01.2018 - 01.2023
- Developed and implemented dynamic lesson plans tailored to diverse learning styles, resulting in a 20% improvement in student engagement and performance
- Utilized innovative teaching methods to create interactive and effective educational activities, fostering a love for learning among students
- Collaborated with colleagues and administrators to enhance school success, contributing to a 10% increase in overall school performance metrics.
- Managed classroom behavior effectively by establishing clear expectations, modeling appropriate conduct, and consistently enforcing established rules and consequences.
Program Coordinator
OCPS
08.2017 - 08.2018
- Facilitated regular meetings with team members to discuss progress updates, address challenges, and brainstorm solutions for ongoing success.
- Established strategic partnerships with external organizations, expanding program reach and impact.
- Maintained detailed records of program activities and participant data, ensuring compliance with internal policies and external regulations.
- Led training sessions for staff and volunteers, fostering a knowledgeable and cohesive team environment.
Education
Bachelor of Arts - History Teacher Education
University of Central Florida
Orlando, FL12.2017
Skills
- Training facilitation
- Microsoft Office
- Project Coordination
- Time Management
- Project Scheduling
- CRM Management
- Google Analytics
- Market Analysis
- Onboarding Coordination
- Staff Training
Timeline
Education Coordinator
Kalos Services Inc.
01.2024 - Current
Marketing Product/Project Coordinator
Club Assist
01.2023 - 01.2024
Teacher
OCPS
01.2018 - 01.2023
Program Coordinator
OCPS
08.2017 - 08.2018
Bachelor of Arts - History Teacher Education
University of Central Florida
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