Experience in the Payroll, and Timekeeping fields for 20-plus years. Proven ability to learn different payroll systems. Fluent in Spanish and able to communicate efficiently with employees or customers whose primary language is Spanish. Experienced Human Resource Generalist for 20- plus years.
Overview
17
17
years of professional experience
Work History
Principal Clerk
Chicago Board of Election Commissioners
06.2017 - Current
Manage high-volume daily tasks, ensuring timely completion maintaining a consistently organized work environment.
Maintain communication between departments by regularly updating and distributing key documentation for reference.
Provide exceptional customer service, resolving inquiries promptly and professionally while maintaining strict confidentiality of sensitive information.
Liaison for the Board and various city agencies, i.e., Comptroller's, Benefits and the City's Department of Human Resources.
Liaison for the Board and Illinois State Police regarding background checks.
Manage incoming and outgoing correspondence, ensuring prompt delivery and accurate categorization within the appropriate communication channels.
Interact with customers by phone, email, or in-person to provide information.
Oversee assignment and daily workflow of subordinates in the Human Resources division
Recruited and assigned personnel for 55 Early Voting (Polling Place) locations throughout the city.
Calculate and process biweekly payrolls for 400+ Early Voting Officials and 60 + Part-Time Hires in ADP
Calculate and process overtime for salaried employees, vacation and comp time buy out using Kronos Timekeeping system and the City's Chicago Automated Time and Attendance (CATA) system
Assisted department managers with reviewing resumes and the placement of part-time hires.
Orientation for 400+ employees during election cycles
Assisted with FMLA requests
Scheduled Sexual Harassment Trainings
Assisted and led investigations regarding employee disputes, leading to conflict resolution.
Conduct audits of employees timecards and PTO balances
Clerk
Chicago Board of Election Commissioners
12.2007 - 05.2017
Supported senior staff with timely completion of daily tasks, ensuring smooth office operations.
Maintained filing system and organized employee documents for easy retrieval of information.
Ensured confidentiality of sensitive documents through proper storage methods and restricted access control implementation.
Managed incoming calls professionally , directing callers to appropriate personnel or taking detailed messages when necessary.
Delivery of documents to other city agencies
Assisted senior staff with payroll procedures
Adjusted hours worked and any PTO requested by employee in timecard
Education
High School Diploma -
Our Lady of Tepeyac H.S
Chicago, IL
05.2000
Skills
Payroll
Timekeeping
Leadership
Employee Relations
Adaptability
Time Management
Stress Management
Recruitment and Selection
Mediation
Relationship Building
Problem-Solving
Ability to Work With a Team
Multitasking Abilities
Attention to Detail
Excellent Calculation Skills
Accomplishments
Self-taught on ADP Payroll System in order to process payroll for over 400 Early Voting Officials and more than 60 Part-time Hires.
I have placed over 400 workers for City, State, and Federal elections throughout the city in over 50 Early Voting locations with minimal supervision.
Languages
Spanish
Native or Bilingual
Timeline
Principal Clerk
Chicago Board of Election Commissioners
06.2017 - Current
Clerk
Chicago Board of Election Commissioners
12.2007 - 05.2017
High School Diploma -
Our Lady of Tepeyac H.S
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