Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Timeline
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Liliana  Gerber

Liliana Gerber

Los Angeles,CA

Summary

Detail-oriented professional with a solid background in office management and customer service. Skilled at coordinating calendars and tracking finances, I’m passionate about improving workflow and creating positive experiences for clients. Experienced in training teams and implementing process improvements, I thrive in fast-paced environments while staying calm, organized, and professional.

Overview

3
3
years of professional experience

Work History

Personal Assistant

High Profile
Los Angeles, California
03.2025 - Current
  • Executive Calendar Management
  • Confidential Correspondence
  • Travel & Itinerary Coordination
  • Project & Deadline Tracking
  • Discretion & Professionalism
  • Client & Vendor Liaison
  • Personal Assistance & Errand Support
  • Event Planning & Logistics
  • Microsoft Office / Google Workspace
  • High-Profile Client Support

Assistant Office Manager

Planet 365
Simi Valley, California
01.2024 - Current
  • Supported daily administrative operations to ensure a well-organized, efficient office environment.
  • Scheduled and coordinated meetings, appointments, and staff calendars with attention to detail and confidentiality.
  • Delivered professional customer service by managing phone and email inquiries and resolving issues promptly.
  • Oversaw front desk operations: greeted visitors, handled incoming/outgoing mail, and managed office communications.
  • Maintained and tracked invoices, payments, and account records; followed up on past-due balances to ensure timely collections.
  • Identified and implemented small process improvements to enhance office workflow and reduce administrative delays.

Floor Lead/Barista

Get Hooked
Simi Valley, California
07.2024 - 07.2025
  • Led shift operations, ensuring smooth service and excellent customer experience.
  • Trained and supervised baristas to maintain quality and efficiency.
  • Prepared beverages and handled customer requests in a fast-paced environment.
  • Resolved customer issues promptly to promote satisfaction and loyalty.
  • Assisted with inventory management and daily opening/closing tasks.

Education

High School Diploma -

Monte Vista Highschool
Simi Valley, CA
03-2024

Nutrition

National Academy of Sports Medicine
Online

Skills

  • Customer service
  • Office management
  • Calendar coordination
  • Process improvement
  • Event planning
  • Financial tracking
  • Training and coaching

Affiliations

  • Community Engagement/Volunteer work
  • Equestrian
  • Fitness

Accomplishments

HS Presidents Award

Timeline

Personal Assistant

High Profile
03.2025 - Current

Floor Lead/Barista

Get Hooked
07.2024 - 07.2025

Assistant Office Manager

Planet 365
01.2024 - Current

High School Diploma -

Monte Vista Highschool

Nutrition

National Academy of Sports Medicine