LILIANA IRANKUNDA
Fort Worth
Summary
Adaptable and driven professional with extensive experience in warehouse operations, administrative support, and customer service. Proven ability to lead teams, manage front desk functions, and uphold operational efficiency in fast-paced environments. Eager to grow with a company that values initiative, leadership, and cross-functional development.
Overview
7
7
years of professional experience
Work History
Packer
Walmart Distribution Center
Fort Worth
08.2023 - 04.2025
- Collaborate with team members to meet daily operational targets.
- Follow safety protocols, and participate in ongoing warehouse safety training.
- Inspected packages for accuracy and completeness before shipping.
- Packed products in accordance with specified instructions.
- Provided assistance in the assembly line when needed.
- Calculated dimensions of packages prior to shipment.
- Reported any damaged goods or discrepancies between actual product received versus what was ordered to management immediately upon discovery.
- Tracked packages using computer software to ensure accurate delivery information.
Front Desk Associate
Walmart Supercenter
Fort Worth
07.2022 - 08.2023
- Greet customers, and direct them to appropriate departments.
- Troubleshoot and resolve customer concerns, escalating complex issues when necessary.
- Maintain detailed records, and assist with onboarding new associates.
- Conducted routine inspections of front desk area to ensure cleanliness and neatness at all times.
- Resolved customer complaints in a professional manner while maintaining high standards of service quality.
Picker / Packer / Quality Inspector
Temp Agency
High Point
01.2021 - 05.2022
- Performed order picking and packing in fast-paced warehouse settings.
- Inspected products to ensure they met quality standards.
- Flexibly adapted to various roles as needed to support daily workflow.
- Utilized RF scanners to track inventory movements throughout the facility.
- Verified incoming material was properly labeled, identified and stored according to specified requirements.
Team Lead
Which Wich Superior Sandwiches
High Point
08.2019 - 04.2020
- Supervised team operations, managed inventory, and introduced workflow improvements.
- Resolved escalated customer complaints or queries promptly and efficiently.
- Provided friendly and courteous customer service.
- Provided leadership and guidance to team members, ensuring that tasks were completed on time and to a high standard.
- Mentored newly hired employees on machine operations and implemented training on safety procedures to prevent injuries.
- Counted inventory, resolved discrepancies and completed paperwork to keep system accurate and current.
Crew Trainer
McDonald's
High Point
12.2017 - 07.2019
- Trained new hires on operational procedures and customer service protocols.
- Stayed up to date on requirements of all team positions to optimize training.
- Supported shift leads during high-volume periods to maintain efficiency.
Education
Bachelor of Arts - African Studies
University of North Carolina At Charlotte
Charlotte, NC12.2023
Skills
- Warehouse and inventory operations
- Administrative and office support
- Data entry and document handling
- Customer service
- Safety and quality compliance
- Multitasking & Time Management
- Team collaboration
- Process Improvement
- Communication (Verbal & Written)
- Adaptability in High-Demand Settings
References
References available upon request.
Volunteer Experience
Habitat for Humanity, Volunteer, High Point, NC, 2018-2019
- Assisted with construction, fundraising, and volunteer coordination.
Wake Forest Baptist Health Care System, Administrative Volunteer, High Point, NC, 2017-2018
- Helped with patient intake and office filing; supported community health events.
- Doris Henderson Newcomers School, Teaching Assistant, Greensboro, NC, 2021, 2022, Supported diverse classrooms, organized activities, and assisted in grading and event planning.
Additional Experience
- Lagz African Cuisine, Charlotte, NC
Hostess / Server | 2022 – 2022
- Kabuto Japanese Steakhouse, Charlotte, NC
Server | 2020 – 2020
Timeline
Packer
Walmart Distribution Center
08.2023 - 04.2025
Front Desk Associate
Walmart Supercenter
07.2022 - 08.2023
Picker / Packer / Quality Inspector
Temp Agency
01.2021 - 05.2022
Team Lead
Which Wich Superior Sandwiches
08.2019 - 04.2020
Crew Trainer
McDonald's
12.2017 - 07.2019
Bachelor of Arts - African Studies
University of North Carolina At Charlotte
Similar Profiles
MIATA WILLIAMSMIATA WILLIAMS
Warehouse Worker at Walmart Distribution Center/WalmartWarehouse Worker at Walmart Distribution Center/Walmart
William SmithWilliam Smith
Order Filling, Unloading, Hauler, Trainer, Receiver and Quality Control at WALMART DISTRIBUTION CENTER/ Walmart StoresOrder Filling, Unloading, Hauler, Trainer, Receiver and Quality Control at WALMART DISTRIBUTION CENTER/ Walmart Stores
Tiany Esther De La RosaTiany Esther De La Rosa
Asset Protection Leader at Walmart Distribution centerAsset Protection Leader at Walmart Distribution center
Efrain HernandezEfrain Hernandez
EQUIPMENT 0PERATOR / WAREHOUSE ASSOCIATE at Walmart Distribution CenterEQUIPMENT 0PERATOR / WAREHOUSE ASSOCIATE at Walmart Distribution Center
Abdulla ShafieAbdulla Shafie
Front Desk Personal at Plant fitnessFront Desk Personal at Plant fitness