Compassionate Medical Assistant with 3 years of experience in patient care and administrative support in fast-paced environments. Proficient in front desk operations, appointment scheduling, and managing patient inquiries in a call center. Skilled in clinical tasks, including taking vital signs and assisting with examinations, as well as data entry for accurate record-keeping. Dedicated to enhancing patient well-being and supporting healthcare providers.
Detail-oriented Data Entry Associate with experience in reviewing and processing voting ballots using the Guardian system. Proficient in accurately entering data into online systems, scanning documents, and maintaining organized filing systems.
Experienced Customer Service Agent and Dispatcher in non-emergency medical transportation, adept at managing high call volumes and providing exceptional customer service. Skilled in scheduling, canceling, and rescheduling patient transport while ensuring timely service. Proficient in obtaining driver arrival times and optimizing routes, committed to ensuring every patient is assigned a driver for a seamless transportation experience.