Liliana Kwong
Chicago,IL
Summary
Dynamic and reliable professional with a proven track record at Park Ridge Country Club, where I enhanced swimmer confidence and safety while maintaining a professional manner, but still keeping the pool a fun place to be. A strong communicator and effective problem-solver, I excel in leadership roles and thrive in fast-paced environments. Skilled in CPR and First Aid, I embody the critical balance of hard and soft skills.
Overview
2
2
years of professional experience
Work History
Lifeguard
Park Ridge Country Club
05.2024 - Current
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
- Monitored safety of guests in and around swimming pool.
Swim Instructor
Blue Gems Swim School
04.2023 - Current
- Taught daily swim instruction to students varying in ages and skill levels.
- Maintained CPR, First Aid, and lifeguard certifications to ensure preparedness for emergency situations during lessons.
- Promoted a fun learning environment through engaging activities and games designed to reinforce essential swimming skills.
- Improved swimmer confidence by providing consistent positive reinforcement and constructive feedback on technique.
Hostess
Edelweiss German Cuisine
10.2022 - 05.2024
- Answered customer questions about hours, seating, and menu information.
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
Education
Special Education
Illinois State University
Normal, ILSkills
- Strong communicator
- Quick Learner
- Effective problem-solver
- Leadership qualities
Affiliations
Illinois State Cheerleading
Timeline
Lifeguard
Park Ridge Country Club
05.2024 - Current
Swim Instructor
Blue Gems Swim School
04.2023 - Current
Hostess
Edelweiss German Cuisine
10.2022 - 05.2024
Special Education
Illinois State University
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