Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
Generic

Liliana Leal

Downey,CA

Summary

A student assistant with high productivity and efficient task-completion skills. Skilled in time management, organizational abilities, and problem-solving, ensuring the smooth operation of all tasks. Excel at communication, teamwork, and adaptability. Adaptable professional with a quick learning ability and a talent for adjusting to new environments. Skilled in rapidly acquiring new knowledge and applying it effectively. Driven by a passion for continuous learning and successfully navigating change.

Overview

5
5
years of professional experience

Work History

Student Assistant

College Of Education, CSUF
Fullerton, CA
04.2023 - Current
  • Organized and maintained office files, documents, and records.
  • Designed promotional materials such as flyers, brochures, banners, and posters for various school programs.
  • Responded promptly to emails from faculty members and students regarding scheduling conflicts or other issues.
  • Facilitated communication between faculty members and students through email correspondence or telephone calls.
  • Answered incoming phone calls to address questions or transfer to appropriate staff members.
  • Provided administrative support such as filing, photocopying, scanning, faxing, and sorting mail.
  • Assisted students with general inquiries and provided guidance to help them navigate the university's resources.

Park Service Associate

Knott's Berry Farm
Buena Park, CA
02.2022 - 09.2022
  • Monitored visitor behavior to ensure safety rules were followed.
  • Maintaining an organized storage area for custodial supplies and equipment; ordering additional items when needed.
  • Stocking restrooms with necessary paper products such as toilet paper and paper towels; replenishing soap dispensers when needed.
  • Responding quickly to emergency situations such as flooding or spills in order to minimize damage to property or injury to personnel.
  • Followed company uniform, performance and security policies with every job.
  • Exceeded customer satisfaction by finding creative solutions to problems.
  • Identified needs of customers promptly and efficiently.

Sales Associate

Cutco Cutlery
Downey, CA
05.2020 - 05.2020
  • Approached customers and engaged in conversation through use of effective interpersonal and people skills.
  • Negotiated deals and handled complaints or objections.
  • Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.

Education

High School Diploma -

Santa Fe High School
Santa Fe Springs, CA
06-2020

Bachelor of Arts - Communications- Entertainment and Tourism & Film

California State University, Fullerton
Fullerton, CA

Skills

  • Promotional design
  • Email communication
  • Problem solving
  • Interpersonal skills
  • Creating visual displays and decorations
  • Customer service
  • Inventory management
  • Creative solutions
  • Public interaction
  • Teamwork and collaboration

Additional Information

  • I put together a benefit concert on my school in middle school for the Children's Hospital of Orange County. I won a Volunteer Service Award.
  • I was a student mentor in high school for 2 years. I worked with at risk freshman to help them get more comfortable with high school level courses.

Timeline

Student Assistant

College Of Education, CSUF
04.2023 - Current

Park Service Associate

Knott's Berry Farm
02.2022 - 09.2022

Sales Associate

Cutco Cutlery
05.2020 - 05.2020

High School Diploma -

Santa Fe High School

Bachelor of Arts - Communications- Entertainment and Tourism & Film

California State University, Fullerton

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Liliana Leal