Summary
Overview
Work History
Education
Skills
Certification
Languages
Certificates
Timeline
Generic

Liliana Mora

Cape Coral

Summary

Business owner offering strong interpersonal skills and natural ability to connect with customers, eager to learn and develop in sales environment. Brings understanding of sales techniques and customer engagement strategies. Customer services and patient treatment experience. Ready to use and develop communication and organizational skills in Sales role.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Sales Associate

CarMax
04.2025 - Current
  • Greeted customers on lot and in showroom to answer questions about brand and available inventory.
  • Demonstrated automobiles by explaining characteristics, capabilities, and features, taking test drives and explaining warranties and services.
  • Enhanced dealership reputation by delivering exceptional customer service throughout all stages of the car buying process.
  • Increased customer satisfaction by providing personalized vehicle recommendations based on their needs and preferences.
  • Utilized CRM tools to track leads, manage follow-ups, and effectively build client pipelines.
  • Negotiated purchase prices and explained sales, warranty, and optional products.

Business Owner

Eco Vibes Cleaning Services
01.2025 - Current
  • Established strong customer relationships through excellent communication and attentive service.
  • Strengthened company reputation by consistently meeting or exceeding customer expectations in terms of quality products/services offered.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Managed financial operations to ensure fiscal responsibility, including budgeting, forecasting, and financial reporting.
  • Enhanced company profitability by reducing overhead costs and negotiating favorable contracts with suppliers.

Cashier

Farmer Joe's
12.2023 - 03.2025
  • Communicate with customers to help them find specific products throughout the store
  • Scan groceries and handle cash exchanges
  • Pack groceries into bags and boxes for safe transport
  • Create a positive environment for customers and colleagues
  • Helped customers complete purchases, locate items, and join reward programs.

Medical Assistant

The Mora Mental Inc
01.2022 - 11.2023
  • Record patient information in the office database and manage appointment scheduling and follow-up
  • Administer patient blood & urine samples and prepare them for lab processing
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Performed medical records management, including filing, organizing and scanning documents.

Education

Secondary School -

Ida S Baker High School

Computer Programming and Analysis

Florida SouthWestern state college
12.2026

Skills

  • Customer service
  • To store, locate, and retrieve specific, documents, data, and information
  • Monitor, debug, document, and maintain, computer programs
  • Problem-Solving
  • Computer Literacy
  • Strong Communication
  • Teamwork
  • Problem-solving skills
  • Relationship building
  • Customer needs assessment
  • Negotiation tactics
  • Sales goals attainment
  • Business development

Certification

  • Certified Medical Assistant
  • CPR
  • BLS
  • Entrepreneurship and Small Business v.2

Languages

Spanish

Certificates

Small Business and Entrepreneurship Certificate v.2

CPR

BLS

Timeline

Sales Associate

CarMax
04.2025 - Current

Business Owner

Eco Vibes Cleaning Services
01.2025 - Current

Cashier

Farmer Joe's
12.2023 - 03.2025

Medical Assistant

The Mora Mental Inc
01.2022 - 11.2023

Computer Programming and Analysis

Florida SouthWestern state college

Secondary School -

Ida S Baker High School

Similar Profiles

CREATE PROFILE