Liliana Marquez

CMN is a leader in Latin live entertainment in the United States with extensive reach across Latin America, connecting fans

• Managed tours from beginning to onsite execution for artists across the U.S. and LATAM including: Ana Gabriel, Anuel AA, Aventura, Don Omar, Daddy Yankee, Banda MS, Xavi, Eslabon Armado, Iván Cornejo, Luis R Conriquez, and more.
• Routed tour dates and confirmed venues
• Worked with our marketing team and approved media plans/ buys/proposals for show promotion
• Developed and maintained client relationships with artist managements, and venue contacts
• Initiated projects, managed costs, production, and monitored performance.
• Onsite execution for festivals such as: DC Salsa Fest, Chicago Salsa Fest, Masters of Ceremony, Reggae Love Festival.
• Executed activations for brands like: Estrella Jalisco
• Managed all aspects of the tour, from pre-planning to post-event responsibilities.
• Coordinated domestic and international travel for groups of up to 60 people.
• Worked closely with legal teams on artist agreements/ contracts, creative teams on graphics/promotional assets, and with accounting teams on budgets, invoicing, and settlements.
• Managed VIP Experience for tours including: Luis Miguel, Christian Nodal, and Don Omar
• Managed operations for, The Messi Experience - Los Angeles, CA
  

• Created social media content with consistent content and tone.
• Increased customer engagement through social media.
• Helped patients complete necessary medical forms and documentation.
• Managed multi-line phone system and pleasantly greeted patients.
• Managed office logistics by scheduling appointments, maintaining files through the use of Epic and collecting payments.

• Investigated employee complaints, kept documentation and reviewed action plan with HR.
• Reviewed timesheets for anomalies and worked with supervisors to correct issues.
• Taking high volume calls assisting Leave of Absence and Benefits teams
• Administered employee benefits programs and assisted with open enrollment.