Liliana Navarro
Manteca,CA
Summary
My blend of exceptional communication skills and adaptability, coupled with expertise in CPR/AED, underscores my ability to deliver superior service while fostering team collaboration and resolving conflicts with professionalism.
Developed skills in clinical dental environment, including patient care, dental procedures, and office management. Demonstrated ability to maintain high level of organization and attention to detail, ensuring smooth operations and patient satisfaction. Seeking to transition into new field, leveraging these skills to contribute effectively in dynamic setting.
Overview
1
1
year of professional experience
Work History
Food and Beverage Attendant
Great Wolf Lodge Resort
05.2023 - 01.2024
- Maintained clean and organized restaurant to comply with hygiene and health regulations.
- Greeted and seated guests to provide friendly and welcoming experience.
- Delivered exceptional service even under high-pressure situations, maintaining the highest standards of professionalism.
- Handled cash transactions accurately, ensuring accountability and proper financial reporting at the end of each shift.
- Resolved customer complaints promptly and professionally, turning potentially negative experiences into positive ones.
- Contributed to team success by cross-training in multiple roles, fostering a collaborative work environment.
- Streamlined beverage preparation processes, leading to faster service times and higher customer satisfaction.
Education
Dental Assisting
Carrington College
Stockton, CA06-2025
High School Diploma -
Lathrop High
Lathrop, CA05-2023
Skills
- Adaptability under pressure
- Reliability and punctuality
- Professionalism and etiquette
- Team collaboration
- Certified in CPR/AED
- Conflict-resolution
- Caring and compassionate
- Excellent communication
Timeline
Food and Beverage Attendant
Great Wolf Lodge Resort
05.2023 - 01.2024
Dental Assisting
Carrington College
High School Diploma -
Lathrop High
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