Liliana Negrete
Houston,TX
Summary
Dedicated bilingual professional with experience in Administrative roles, Education and Customer Service. Seeking to leverage my skills and passion for helping others in a dynamic and growth-oriented organization. Excellent communication and interpersonal skills, with the ability to work effectively with diverse groups and individuals.
Overview
25
25
years of professional experience
Work History
Bilingual Homeschool Educator
At Home
Houston, TX
06.2017 - Current
- Managed and organized educational materials and resources to ensure an efficient learning experience for 3 different grade levels per year, from Pre-K to 8th grade.
- Tailored teaching methods and materials, developed and implemented customized curriculum to meet individual learning needs of each child in English/Spanish.
- Offered children rich and diverse learning opportunities through traditional and digital-based education as well as field trips, group gatherings and special events.
- Adapted to various educational philosophies and methodologies to best serve the student's educational needs.
Bilingual Customer Service
Zione Sport
Monterrey, NL MX
06.2013 - 05.2017
- Presented existing and prospective customers with valuable service or product information to aid in decision-making.
- Updated databases with new and modified customer data.
- Resolved complex problems by working with other departments to provide solutions that meet customer needs.
- Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions.
Bilingual Administrative Assistant
Oetiker Mexico
Monterrey, NL MX
12.2003 - 07.2007
- Pleasantly welcomed visitors, answered phone calls, and maintained front reception desk.
- Coordinated and scheduled meetings, including room reservations, catering, and technical setup, for seamless execution.
- Sorted and distributed incoming faxes, letters and emails for office distribution.
- Provided administrative support to the executive team, including scheduling meetings and managing calendars.
- Greeted visitors and answered inquiries in both English and Spanish.
HR Recruiter Coordinator
Accor Hotels
Monterrey, NL MX
08.1999 - 10.2002
- Assisted in employee recruitment, hiring, and interview processes for three new hotels.
- Conducted initial phone screens to assess candidate suitability and interest level.
- Reviewed referral candidates and contacted qualified individuals to request applications.
- Facilitated communication between hiring teams and candidates.
- Respond to inquiries regarding employment opportunities in a timely manner.
- Maintain a database of potential candidates for future openings.
Education
BBA - Tourism And Hospitality Management
Instituto Regiomontano De Hoteleria, AC
Monterrey, Mexico09-2002
Skills
- Language skills English/Spanish
- Bilingual teaching and instruction
- Time management and organization
- Multicultural Customer Service
- Patience, empathy and adaptability
- Communication and interpersonal skills
Timeline
Bilingual Homeschool Educator
At Home
06.2017 - Current
Bilingual Customer Service
Zione Sport
06.2013 - 05.2017
Bilingual Administrative Assistant
Oetiker Mexico
12.2003 - 07.2007
HR Recruiter Coordinator
Accor Hotels
08.1999 - 10.2002
BBA - Tourism And Hospitality Management
Instituto Regiomontano De Hoteleria, AC
Similar Profiles
Kimberley BeetsKimberley Beets
Zone Supervisor at At HomeZone Supervisor at At Home
Adamaris EstrellaAdamaris Estrella
Nail Technician at At HomeNail Technician at At Home
John HigginsJohn Higgins
Associate at At HomeAssociate at At Home
Tymir StoutTymir Stout
Associate at At HomeAssociate at At Home
SHARON GUERREROSHARON GUERRERO
Logistics Specialist at Army National GuardLogistics Specialist at Army National Guard