Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Liliana Palacios

Ennis,TX

Summary

Dynamic and results-driven professional with extensive management experience at Jack in the Box and Whataburger, excelling in team collaboration and training. Proven track record in quality control and problem-solving, ensuring operational efficiency and customer satisfaction. Skilled in freight handling and effective communication through FedEx Ground, fostering a productive and organized work environment.

Overview

10
10
years of professional experience

Work History

Switcher

Fedex Ground
06.2019 - Current
  • Move trailers to and from the unload/load doors and throughout the yard.
  • Load/unload packages from trailers.
  • Communicate with sort control to coordinate safe moves.
  • Perform pre trips in switcher units.

Manager

Whataburger
11.2017 - 06.2019
  • Managed and encouraged employees to be productive and communicate.
  • Completed multiple tasks in a timely manner.
  • Oversaw team operations to uphold organized and inviting atmosphere.
  • Respond quickly and efficiently to customer complaints/concerns to ensure their satisfaction.

Manager

Jack in the Box
07.2015 - 09.2017
  • Managed inventory of food items to ensure seamless transitions between shifts and ordered supplies accordingly.
  • Ensured compliance with the restaurant policies and guidelines.
  • Managed shifts and schedules for a team of 16 employees.
  • Hired and trained new employees in preparing food items as well as maintaining the cleanliness of the restaurant to OSHA standards.

Education

Associate Of General Studies -

Navarro College
Corsicana, TX

Skills

  • Team collaboration
  • Training and mentoring
  • Quality control monitoring
  • Continuous improvement mindset
  • Time management
  • Problem-solving abilities
  • Multitasking
  • Punctuality
  • Multitasking Abilities
  • Reliability
  • Organizational skills
  • Excellent communication
  • Adaptability and flexibility
  • Effective communication
  • Decision-making
  • Radio operation
  • Team coordination
  • Safety protocols
  • Professionalism
  • Freight handling
  • Time management abilities
  • Continuous improvement
  • Adaptability
  • Written communication

Languages

Spanish
Native or Bilingual

Timeline

Switcher

Fedex Ground
06.2019 - Current

Manager

Whataburger
11.2017 - 06.2019

Manager

Jack in the Box
07.2015 - 09.2017

Associate Of General Studies -

Navarro College

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Liliana Palacios