Liliana Paxton
Reno,NV
Summary
Skilled in customer service and organization, while utilizing advanced computer skills and multitasking to achieve operational success. Maintaining ability to build positive relationships with clients and colleagues with efficiency and reliability.
Overview
6
6
years of professional experience
Work History
Sheriff Support Specialist
Washoe County Sheriff's Office
Reno, Nevada
12.2024 - Current
- Perform diverse technical and clerical duties for sheriff's office central control department.
- Provide information and assistance to the public regarding basic policies and procedures.
- Support department operations through meticulous data entry while also maintaining safety and security protocols.
- Respond to inquiries, ensuring clarity on sheriff's office functions and services.
Patient Care Coordinator
Affordable Dentures & Implants
Reno, Nevada
10.2023 - 11.2024
- Established strong professional network by cultivating relationships with doctors, patients, and colleagues.
- Managed phone communications while navigating various software systems.
- Input patient medical histories and forms to maintain accurate records.
- Processed payments and financing plans efficiently for patient transactions.
Customer Care Representative
Best Buy Health
Reno, NV
11.2022 - 10.2023
- Provided exceptional customer service while managing high call volumes.
- Addressed billing and usage inquiries effectively, ensuring prompt resolutions.
- Determined which department each customer would best be accommodated by according to their experiences/needs.
- Reinforced value of services by identifying additional product opportunities for customers.
Dental Assistant
Champagne Family/ Pediatric Dentistry
Sparks, NV
09.2020 - 04.2022
- Delivered exceptional customer service, enhancing patient experience and satisfaction.
- Scheduled patient appointments through proactive phone communication.
- Performed hygiene cleanings, and promoted additional services to increase sales/revenue.
- Reviewed oral health and treatment plans with patients to enhance understanding.
Education
Certificate - Dental Assisting
Truckee Meadows Community College
Reno, NV07-2020
High school -
Edward C Reed High School
Sparks, NV06-2017
Skills
- Customer service
- Versatility
- Organizational skills
- Multitasking
- Time management
- Phone etiquette
- Computer proficiency
Timeline
Sheriff Support Specialist
Washoe County Sheriff's Office
12.2024 - Current
Patient Care Coordinator
Affordable Dentures & Implants
10.2023 - 11.2024
Customer Care Representative
Best Buy Health
11.2022 - 10.2023
Dental Assistant
Champagne Family/ Pediatric Dentistry
09.2020 - 04.2022
Certificate - Dental Assisting
Truckee Meadows Community College
High school -
Edward C Reed High School