Liliana Penuelas
Summary
Professional retail worker known for high standards and results-driven approach. Adept at fostering team collaboration and consistently meeting customer satisfaction goals. Reliable and adaptable, ensuring smooth operations and handling customer inquiries with ease. Skilled in cash handling, inventory management, and maintaining welcoming store environment.
Overview
5
5
years of professional experience
Work History
Cashier Assistant
Costco
06.2024 - Current
- Meet customer needs through polite, friendly and attentive service.
- Work with other associates to support cashiers and management needs.
- Maintain a clean and safe workspace, ensuring proper sanitation protocols are followed.
- Bag items securely to minimize breakages and reduce losses.
- Handled cash drawer responsibly, accurately counting change and ensuring daily balances were correct.
Receptionist
Country Villa Wilshire Healthcare Center
11.2023 - 04.2024
- Welcomed customers with friendly greetings, answer general questions, gather nature of visit and direct to specific offices.
- Operated multi-line telephone system to answer and direct high volume of calls.
- Route incoming mail and messages to relevant personnel without delay.
- Collect and distributed messages to team members, nurses, and managers to support open communication and high customer service.
Cashier
Target
11.2019 - 04.2023
- Helped customers complete purchases, locate items and join reward programs
- Monitored self-checkout systems and provided assistance where required
- Answered questions about store policies and addressed customer concerns
- Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance
Education
High School Diploma -
La Causa Youthbuild Charter School
06.2018
Skills
- Sales expertise
- Cash register operation
- Relationship building
- Exceptional customer service
- Cash handling
- Ordering and stocking
- Multi-tasking strength
- Reliability and punctuality
Languages
Spanish
Native or Bilingual
Timeline
Cashier Assistant
Costco
06.2024 - Current
Receptionist
Country Villa Wilshire Healthcare Center
11.2023 - 04.2024
Cashier
Target
11.2019 - 04.2023
High School Diploma -
La Causa Youthbuild Charter School
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