Summary
Overview
Work History
Education
Skills
Coursework
Languages
Timeline
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Liliana Ramirez

Porterville,CA

Summary

I earned a bachelor's degree in psychology from California State University Bakersfield. Seeking full-time or part-time job where I can use my communication and organizational talents to help my employer achieve its goals. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

17
17
years of professional experience

Work History

Intern

Port Naz Christian Academy
01.2024 - 05.2024
  • Demonstrated flexibility by adapting lesson plans according to students'' abilities or needs during class time.
  • Assisted in designing creative learning centers that improved children''s fine motor skills and creativity.
  • Collaborated with lead teacher to develop engaging classroom activities based on thematic units of study.
  • Enhanced preschoolers'' social skills by implementing group activities and encouraging positive interactions.
  • Facilitated outdoor playtime to encourage physical activity while monitoring safety at all times.
  • Worked with classroom teacher to learn about current standards and best practices.

Intern

The New Porterville Rescue Mission
08.2023 - 12.2023
  • Provided compassionate support and guidance, helping guests navigate available community resources.
  • Enhanced the overall homeless shelter experience by providing warm meals and a welcoming environment for guests.
  • Collaborated with local organizations to secure donations of food, clothing, and other essential items for the shelter''s operations.
  • Managed meal preparation shifts, ensuring timely delivery of nutritious meals to all shelter guests.
  • Assisted in the organization of shelter resources, ensuring efficient distribution of clothing and supplies to those in need.

Slot Attendant

Eagle Mountain Casino
07.2014 - 09.2020
  • Cash out customer winnings up to $10,000.00, Help to bring resolution to guest complaints, Process necessary documents for Jack Pot winnings, Fix minor problems with slot machines, Fill Slot Machine with TITO tickets
  • Managed cash handling responsibilities with accuracy and integrity while issuing payouts to winning patrons.
  • Enhanced customer satisfaction by efficiently handling slot machine malfunctions and resolving issues promptly.
  • Delivered exceptional customer service through friendly interactions and prompt assistance with guest inquiries or concerns.
  • Supported seamless operations during busy periods by effectively multitasking and prioritizing responsibilities as needed.
  • Contributed to the casino''s positive reputation by consistently delivering courteous, professional service that exceeded guest expectations.

Cashier

Mcdonalds
01.2007 - 02.2015
  • Took customer orders and punch them into the order machine, Took customer payment for their order, Communicate with customers for suggestions and complaints, Maintained an orderly and sanitized work space, dining area and kitchen, Prepared food items according to customers’ orders
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Passionate about learning and committed to continual improvement.

Education

Bachelor of Arts - Psychology

California State University, Bakersfield
Bakersfield, CA
05.2024

Associate of Arts - Liberal Arts: Arts & Humanities

Porterville College
Porterville, CA
05.2022

Associate of Arts - Social Sciences

Porterville College
Porterville, CA
05.2022

Skills

  • Microsoft Word
  • Excel
  • PowerPoint
  • Bilingual, Spanish (Conversational)
  • English (Fluent)
  • Experience interacting with a diverse customer base in a variety of positions
  • Work Ethics and Integrity
  • Customer Assistance
  • Customer Service
  • Patience and Empathy
  • Classroom Organization
  • Safety Procedures
  • Mental health awareness
  • Outreach initiatives
  • Meal Preparation
  • Multicultural Sensitivity

Coursework

  • Public Speaking
  • Biological Psychology
  • Lifespan Development
  • Statistics
  • Abnormal Psychology

Languages

Spanish
Professional Working

Timeline

Intern

Port Naz Christian Academy
01.2024 - 05.2024

Intern

The New Porterville Rescue Mission
08.2023 - 12.2023

Slot Attendant

Eagle Mountain Casino
07.2014 - 09.2020

Cashier

Mcdonalds
01.2007 - 02.2015

Bachelor of Arts - Psychology

California State University, Bakersfield

Associate of Arts - Liberal Arts: Arts & Humanities

Porterville College

Associate of Arts - Social Sciences

Porterville College

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