Liliana Ramirez
Family and Protective Services
Dallas,TX
1
Language
23
years of professional experience
Dynamic and Motivated individual with hands-on Customer Service Experience and a proven ability to navigate challenges effectively. Brings strong problem-solving skills and proactive approach to new tasks. Known for adaptability, creativity, and results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals.
Work History
Human Service Tech
19 Years 6 Months- Assessed client needs and coordinated appropriate services to ensure effective support.
- Developed and maintained comprehensive case documentation, ensuring compliance with regulatory standards.
- Facilitated communication between clients and service providers, fostering collaborative relationships to enhance care outcomes.
- Trained new staff on organizational policies and procedures, promoting a thorough understanding of service delivery expectations.
- Performs other duties as assigned and required to maintain unit operations including performing various clerical duties such as typing, filing, faxing, copying, answering/receiving telephone inquiries, etc.
- Promotes and demonstrates appropriate respect for cultural diversity among coworkers and all work-related contacts.
- Attends work regularly in accordance with agency leave policy
Paralegal Assistant
3 Years 10 Months- Conducted legal research to support case preparation and strategy development.
- Drafted and reviewed legal documents, ensuring compliance with regulations and firm standards.
- Managed case files and maintained accurate records for litigation processes.
- Assisted attorneys in trial preparation by organizing exhibits and evidence materials.
Education
High School Diploma
Coursework Completed - Business Administration
Skills
Knowledge of Child Protective Services
Knowledge of community resources
Ability to communicate effectively verbally and in writing.
Ability to follow instructions.
Ability to get work effectively with others.
Ability to effectively supervise children of various ages.
Ability to operate a personal computer
several software packages
and basic office equipment.
Ability to work in an office supporting several staff members.
Accomplishments
. Maintain accurate records and completes task with attention to detail.
Languages
English
Native or Bilingual
Timeline
Human Service Tech
Family and Protective Services
02.2007 - CurrentRead More
Paralegal Assistant
Michael Warrior Law Firm
03.2003 - 01.2007Read More
Mountain View College
Coursework Completed from Business Administration
Read More
Christian High School Academy
High School Diploma
Read More