Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

LILIANA RAMOS GONZALEZ

South El Monte

Summary

Dynamic and adaptable professional committed to continuous learning and personal growth, consistently approaching challenges with flexibility and a positive attitude. Recognized for a strong work ethic, excellent communication skills, and exceptional multitasking abilities, contributing effectively in team environments while maintaining a focus on business success. Proven track record in customer service and stock management, demonstrating reliability and efficiency in operating cash registers, stocking merchandise, and ensuring optimal product presentation. Highly organized and proactive, thriving under pressure while exceeding performance standards in speed and quality.

Healthcare professional prepared to bring compassion and efficiency to caregiving roles. Extensive background in providing personal care and emotional support, ensuring client comfort and safety. Known for strong collaboration with healthcare teams and adaptability to meet client needs. Skilled in managing diverse care plans and building trust with clients and their families.

Overview

14
14
years of professional experience

Work History

Overnight Stocker

Ross Dress for Less
08.2024 - Current
  • Stocked shelves with products in accordance with store layout and guidelines.
  • Organized inventory in backroom to ensure efficient restocking processes.
  • Assisted customers in locating products to enhance shopping experience.
  • Stocked shelves with newly arrived products.
  • Operated equipment for moving heavy items safely and effectively.
  • Faced products on shelves and displays to meet company policies.
  • Tagged garments accurately for inventory management and stock organization.
  • Utilized tagging machines efficiently to streamline labeling processes.
  • Adhered labels to clothing items and placed them in appropriate bins or racks for sale.
  • Folded and hung clothes in designated areas of the store.
  • Ensured all clothing items were properly sized before tagging.
  • Organized clothes according to size, color, and style.
  • Attached security tags to high-value items as needed.
  • Arranged displays to promote seasonal and promotional items effectively.
  • Stocked shelves, racks, and bins with new or transferred merchandise.
  • Packed and unpacked items, checking breakables before stocking on shelves.
  • Assisted sorting products by category.
  • Removed product from boxes and placed on shelves according to merchandising guidelines.
  • Received and stocked merchandise in a timely manner.
  • Restocked shelves according to plan-o-grams set up by management team.
  • Used proper case cutting techniques to cut and sort stock loads.
  • Identified and quickly handled spill clean-up.

Care Giver

Care Giver
04.2023 - 06.2024
  • Assisted clients with activities of daily living, promoting independence and quality of life.
  • Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
  • Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
  • Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Built strong relationships with clients to deliver emotional support and companionship.
  • Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
  • Maintained a safe and clean environment for patients, reducing risks and ensuring optimal health outcomes.
  • Enhanced patient comfort by providing compassionate and attentive care, addressing individual needs and preferences.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Assisted patients with self-administered medications.
  • Contributed to a positive atmosphere for patients by using effective communication and active listening skills.
  • Provided safe mobility support to help patients move around personal and public spaces.
  • Administered medications as prescribed, ensuring accurate dosage and timely administration for maximum efficacy.
  • Provided emotional support to patients and their families during challenging times, fostering trust and strong relationships.
  • Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
  • Prioritized patient dignity, privacy, and autonomy during all aspects of care provision.
  • Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
  • Coordinated closely with family members regarding updates on patient conditions or concerns that arose during the course of caregiving duties.
  • Prepared nutritious meals according to dietary restrictions, supporting clients'' overall health through balanced nutrition.
  • Documented detailed daily reports on each client''s progress, informing adjustments in care plans when necessary.
  • Recognized and reported abnormalities or changes in patients' health status to case manager.
  • Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
  • Monitored client vital signs, administered medications, and tracked behaviors to keep healthcare supervisor well-informed.
  • Managed patient appointments and transportation needs, ensuring punctual arrival at medical visits and other engagements.
  • Developed engaging recreational activities tailored to individual interests and abilities, boosting mental stimulation for patients throughout their day-to-day lives.
  • Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
  • Laundered items, changed sheets and made bed to keep patients' bedroom clean.
  • Assisted with daily living activities, running errands, and household chores.
  • Guided patients to restroom to support bladder and bowel relief requirements.
  • Completed regular check-ins and progress report for each client.
  • Recorded status and duties completed in logbooks for management.

Front Worker

The one Hawaiian bbq
10.2015 - 02.2023
  • Communicated regularly with supervisors regarding progress of projects and completed tasks.
  • Organized work area at end of shift to ensure it is ready for next day's production run.
  • Provided customer service by responding to inquiries, resolving complaints, and addressing issues in a timely manner.
  • Addressed customer needs, responding to specific requests.
  • Performed regular maintenance tasks such as cleaning equipment, checking supplies, and ensuring proper operation of machinery.
  • Loaded and unloaded delivery vehicles with care to ensure safe transport of products.
  • Delivered goods to specified destinations in a timely manner.
  • Operated cash register efficiently and accurately processed payments.
  • Managed cash register operations efficiently and accurately.
  • Operated cash register to complete customer transactions.
  • Operated cash register efficiently during peak business hours.
  • Processed payments with cash register and credit card machines.
  • Initiated the process of packing orders according to customer specifications.
  • Completed day-to-day duties accurately and efficiently.
  • Performed basic maintenance and cleaning.
  • Restocked cleaning supplies when necessary.
  • Logged cleaning and maintenance work accomplished, maintained cleaning supplies and reported public area repair needs to facilities team.

Restaurant Manager

Mr pizza and pasta
02.2012 - 10.2015
  • Ensured compliance with all food safety regulations and sanitation standards.
  • Maintained detailed records of sales transactions and daily shift reports.
  • Oversaw the recruitment, hiring, onboarding, training, scheduling, and evaluation of employees.
  • Inspected dining room area regularly for cleanliness and adherence to safety standards.
  • Managed day-to-day operations of restaurant, including scheduling, budgeting, and inventory control.
  • Established policies for cash handling procedures to maximize security measures.
  • Performed regular maintenance checks on equipment to ensure proper functioning.
  • Resolved customer complaints in a professional manner to maintain positive relationships with guests.
  • Prepared employee schedules to maintain appropriate staffing levels during peak periods.
  • Trained workers in food preparation, money handling, and cleaning roles to facilitate restaurant operations.
  • Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
  • Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality.
  • Assisted staff by serving food and beverages or bussing tables.
  • Oversaw inventory and ordered ingredients to restock freezers, fridges and pantry.
  • Explained goals and expectations required of trainees.
  • Trained new employees to perform duties.
  • Distributed food to service staff for prompt delivery to customers.
  • Delegated work to staff, setting priorities and goals.

Education

High School Diploma - undefined

South El Monte High School
South El Monte, CA
06.2014

Skills

  • Customer Service
  • Production Support
  • Work Site Maintenance
  • Inventory Stocking
  • Cleaning
  • Safety and compliance
  • Loading and unloading procedures
  • Restocking skills
  • Team Management
  • Full service restaurant background
  • Food Service Background
  • Staff Management
  • Supply restocking
  • Product tagging
  • Time management
  • Compliance adherence
  • Team collaboration
  • Effective communication
  • Stock replenishment
  • Moving boxes
  • Stocking shelves
  • Product restocking
  • Merchandise display
  • Relationship building
  • Patient companionship
  • Documentation
  • Special needs care
  • Client documentation
  • Incident reporting
  • Patient assessments
  • Personal hygiene assistance
  • Multitasking and organization
  • Daily living assistance
  • Dependable and responsible
  • Patient care
  • Problem-solving
  • Elderly care
  • Respectful and compassionate

Languages

Spanish
Professional Working
English
Full Professional

Timeline

Overnight Stocker

Ross Dress for Less
08.2024 - Current

Care Giver

Care Giver
04.2023 - 06.2024

Front Worker

The one Hawaiian bbq
10.2015 - 02.2023

Restaurant Manager

Mr pizza and pasta
02.2012 - 10.2015

High School Diploma - undefined

South El Monte High School

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