Liliana Rivas
Wesley Chapel,FL
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
16
16
years of professional experience
Work History
Insurance Agent
Antares Insurance
05.2019 - 01.2024
- Efficiently managed policy renewals, ensuring timely processing and accurate coverage updates.
- Streamlined administrative tasks, improving overall office efficiency and productivity.
- Resolved complex claims issues, advocating on behalf of clients to ensure fair settlements.
- Mentored junior agents, sharing industry insights and best practices for success in the field.
- Worked closely with other team members to optimize sales strategies and achieve regional goals.
Administrative Coordinator
Lab Clinico Macario Yepez
01.2008 - 12.2017
- Streamlined office operations by implementing efficient administrative processes and procedures.
- Enhanced communication between departments with timely and accurate preparation of reports and documents.
- Reduced expenses by monitoring budgets, tracking expenditures, and identifying cost-saving opportunities.
- Improved customer satisfaction through prompt and professional handling of inquiries and concerns.
- Managed calendars, scheduled appointments, and coordinated travel arrangements for senior staff members.
- Organized successful events by overseeing logistics, managing vendors, and coordinating promotional efforts.
Education
Bachelor of Science - Accounting
Universidad Yacambu
Barquisimeto, Edo Lara, VenezuelaSkills
- Student Engagement
- Classroom Instruction
- Small Group Instruction
- ESL- English As Second Language
- Fundraising
- Cultural Sensitivity
Languages
Spanish
Native or Bilingual
English
Professional Working
Timeline
Insurance Agent
Antares Insurance
05.2019 - 01.2024
Administrative Coordinator
Lab Clinico Macario Yepez
01.2008 - 12.2017
Bachelor of Science - Accounting
Universidad Yacambu