Summary
Overview
Work History
Education
Skills
Interests
Languages
Timeline
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Liliana Robinson

Long Beach,CA

Summary

Dynamic and organized Real Estate Assistant with experience in administrative and clerical support. Skilled in Microsoft Office Suite and real estate software. Agile with strong attention to detail and excellent customer service skills.

Overview

11
11
years of professional experience

Work History

Legal Assistant (Part Time Work - Virtual Office)

Pulido Law Group
01.2019 - Current
  • Organized documents to manage paper and electronic filing systems of clients.
  • Filed court documents and legal pleadings with court clerk on behalf of attorneys.
  • Managed accounts and client records of clients, observing confidentiality, and extreme discretion.
  • Prepared for court hearings by organizing and summarizing documents, preparing exhibits and reviewing evidence.
  • Interviewed clients to obtain information relevant to cases.

Executive Assistant

Pabst, Kinney & Associates
08.2012 - Current
  • Handled confidential and sensitive information with discretion and tact.
  • Screened calls and emails and responded accordingly to support executive correspondence.
  • Promoted team productivity by keeping supplies organized and well-stocked.
  • Led staff and vendors in providing high level of service for owner and guests.
  • Served as point of contact between clients and managerial staff.
  • Maintained appropriate filing of personal and professional documentation.
  • Maintained original leases and renewal documents in digital and hardcopy format for property management office.
  • Developed and implemented marketing strategies to increase occupancy rates.
  • Developed and updated spreadsheets and databases to track, analyze, and report on performance and sales data.
  • Continually sought methods for improving daily operations, communications with clients, recordkeeping and data entry for increased efficiency.
  • Volunteered to help with special projects of varying degrees of complexity.
  • Created help desk tickets, troubleshot and resolved desktop issues.
  • Determined hardware and network system issues using proactive troubleshooting techniques.
  • Prepared new computers and mobile devices according to internal policies on standardized software and security deployments.
  • Delivered onsite technical support for 55 employees.

Education

Bachelor of Arts - Social Work

California State University - Fresno
Fresno, CA
08.2008

Skills

  • Data Management
  • Office Management
  • Client Service and Support
  • Fast Learner
  • Problem Solving
  • Proficient in MS Office
  • Data Entry

Interests

Even though it’s my hobby, I feel like my 3+ years of weight lifting and strength training gives me so many transferable skills - discipline for turning up to training every morning at 5am, identifying and working on weaknesses.

Languages

Spanish
Native or Bilingual

Timeline

Legal Assistant (Part Time Work - Virtual Office)

Pulido Law Group
01.2019 - Current

Executive Assistant

Pabst, Kinney & Associates
08.2012 - Current

Bachelor of Arts - Social Work

California State University - Fresno

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Liliana Robinson