Summary
Work History
Education
Skills
Languages
Timeline
Generic

Liliana Rosas

Baytown,TX

Summary

  • Adaptable individual with a diverse background in volunteer leadership and customer service. Strong organizational skills and a positive attitude, ready to support team objectives and enhance experiences.
  • Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level positions. Ready to help team achieve company goals.
  • Experienced parent/full time caregiver to 3 children. Very involved parent and full time caregiver to a special needs child age 5.
  • Organized with a solid background in managing school activities and events, ensuring smooth execution and high engagement. Supporter of school programs through effective communication and collaboration with teachers, parents, and students. Known for adaptability and strong organizational skills, always focused on achieving best outcomes for community.

Work History

Volunteer/LPAC Committee Member

Lamar Elementary School
Baytown, TX
2019 - 2020
  • Collaborated with educators to develop and implement school program.
  • Attended training workshop to become LPAC member and received certification.
  • Evaluated program effectiveness through feedback collection from participants.
  • Attended committee meetings to propose, discuss and advance management and ideas.
  • Facilitated open communication among committee members, fostering an environment of trust and mutual respect.
  • Evaluated progress towards established objectives, identifying areas for improvement and recommending corrective actions.
  • Promoted diversity and inclusion within committee's activities, ensuring wide range of voices were heard and considered.
  • Represented parents at school conferences and evaluations.

Parent Volunteer/PTO President

Lamar Elementary School
Baytown, TX
2016 - 2020
  • Assisted in organizing school events and activities to enhance student engagement.
  • Collaborated with teachers to support classroom needs and improve learning environments.
  • Contributed to fundraising initiatives, helping raise funds for educational programs.
  • Managed communication between parents and staff, ensuring timely information sharing.
  • Chaperoned class field trips to assist teacher and protect students.
  • Led group discussions and activities to meet different community needs.
  • Organized and led monthly meetings to discuss school initiatives and parent involvement.
  • Collaborated with faculty and staff to enhance communication between parents and school administration.
  • Developed fundraising strategies to support school programs and special events.
  • Advocated for student needs by representing parents' perspectives in administrative discussions.
  • Evaluated feedback from parents to continuously improve PTO initiatives and activities.
  • Collaborated with school administrators to identify areas of need and develop targeted strategies for improvement.

Store Team Member

Siempre Wic Stores
Baytown, TX
2013 - 2014
  • Assisted customers with product inquiries and store navigation.
  • Maintained cleanliness and organization of merchandise displays.
  • Collaborated with team members to restock shelves promptly.
  • Handled inventory management tasks, including stock counts and reordering supplies.
  • Maintained general knowledge of departments to help customers quickly locate products and merchandise.
  • Increased customer satisfaction by providing exceptional service and promptly addressing concerns.
  • Ensured store presentation met company standards by arranging displays attractively and keeping shelves well stocked.
  • Enhanced store efficiency through diligent inventory management and accurate stock replenishment.
  • Organized backroom supplies, improving efficiency in restocking efforts.
  • Facilitated seamless checkout process, reducing wait times for customers.
  • Fostered positive shopping environment, greeting customers warmly upon entry.
  • Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.

Customer Service Cashier

Pancheros Mexican Grill
Baytown, TX
2006 - 2007
  • Assisted customers in menu selection, providing detailed product information and recommendations.
  • Maintained cleanliness and organization of front counter and dining area to enhance customer experience.
  • Handled customer inquiries and resolved issues promptly to ensure satisfaction and loyalty.
  • Trained new cashiers on register operations and customer service protocols, fostering a team-oriented environment.
  • Collaborated with team members to streamline service operations during peak hours, improving workflow efficiency.
  • Maintained a clean and organized workspace, promoting a welcoming environment for customers.
  • Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
  • Processed customer orders and accurately handled payment transactions.
  • Provided support to fellow cashiers by stepping in during breaks or assisting with complex transactions as needed.

Education

GED -

HCDE Adult Learning Center
Baytown, TX
06-2026

Skills

  • Adaptability and flexibility
  • Positive attitude
  • Teamwork and collaboration
  • Organized and efficient
  • Customer service
  • Administrative support & tasks
  • Multitasking
  • Empathy and patience
  • Effective communication
  • Friendly, positive attitude
  • Inventory management
  • Attention to detail
  • Dependable and responsible

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Volunteer/LPAC Committee Member

Lamar Elementary School
2019 - 2020

Parent Volunteer/PTO President

Lamar Elementary School
2016 - 2020

Store Team Member

Siempre Wic Stores
2013 - 2014

Customer Service Cashier

Pancheros Mexican Grill
2006 - 2007

GED -

HCDE Adult Learning Center

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