Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Liliana Santiago Espinoza

2310 N 72NDPL ,AZ

Summary

Dynamic and bilingual education professional with a proven track record at Magical Star Preschool, adept in curriculum development and fostering student engagement. Leveraged lesson planning and relationship building skills to enhance learning outcomes and parental collaboration. Achieved significant improvements in classroom success and teacher mentoring, demonstrating exceptional educational leadership and conflict resolution abilities.

Professional educator prepared for leadership in teaching role. Proven track record in curriculum development, classroom management, and fostering positive learning environment. Strong focus on team collaboration and adaptability to changing educational needs. Reliable and results-driven, with expertise in student assessment, instructional strategies, and mentoring colleagues.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Lead Teacher

Magical Star Preschool
09.2024 - Current
  • Established positive relationships with parents through regular communication regarding student progress, collaborating on strategies for academic success at home and school.
  • Maintained patience and level-headedness in diverse situations to support student development and personal growth.
  • Developed and implemented differentiated instruction strategies to accommodate diverse learning styles, resulting in increased student engagement and success.
  • Planned and implemented different daily activities to enhance overall development and growth of every student.
  • Conferred with parents about student progress to boost family involvement and enhance student support.
  • Communicated frequently with parents about student growth and progress, recommending at-home reinforcement to support struggling students.
  • Organized rooms in line with current educational thinking to maximize educational opportunities for students.
  • Worked one-on-one with students and student teachers to increase overall classroom success.
  • Guided student teachers and teaching aides in classroom management, leading by example and thoroughly answering questions.
  • Designed lesson plans for teaching staff and worked closely with administration for compliance with state curricula.
  • Mentored new teachers on best practices for classroom management and instructional techniques, contributing to their professional growth and effectiveness in the classroom.
  • Designed and executed project-based learning experiences, promoting teamwork, problem-solving skills, and real-world connections for students.
  • Incorporated culturally responsive teaching practices into curriculum design and delivery models promoting inclusivity within the educational setting.
  • Facilitated peer-to-peer learning opportunities within the classroom environment increasing collaboration among students and deepening understanding of material.
  • Helped students explore concepts with engaging, learning-focused activities.
  • Communicated frequently with parents, students, and faculty to provide feedback and discuss instructional strategies.
  • Created and developed lesson plans to meet students' academic needs.
  • Developed and implemented classroom routines to address varying student needs.
  • Fostered student curiosity and interest through creative hands-on activities.
  • Modified lessons and curriculum to accommodate diverse learners by using strategies such as peer-assisted learning and group work.
  • Met with students, parents and administrators to address and resolve students' behavioral and academic issues.
  • Participated in department meetings to provide input to colleagues about student achievement and improvement.
  • Implemented reading and writing workshops to increase student literacy and support school reading programs.
  • Boosted cultural awareness by incorporating children's literature from world cultures.
  • Designed detailed learning plans for struggling students based on test, homework and assignment records.
  • Adapted teaching methods and materials to meet students' varying needs.
  • Manage class of 15-30 students.

Assistant Director

Magical Star Preschool
10.2022 - 09.2024
  • Streamlined communication between teachers, parents, and administrators to foster a collaborative learning environment.
  • Oversaw the recruitment, hiring, and onboarding process for new educators to maintain a high-quality teaching staff.
  • Implemented effective conflict resolution strategies for resolving issues among faculty members or between students.
  • Mentored new teachers through observation, feedback, and professional development opportunities.
  • Conducted regular safety drills to ensure preparedness in case of emergency situations at school premises.
  • Fostered a positive school culture by promoting open communication among staff members and celebrating successes together as a team.
  • Assisted the Director in developing innovative programs to improve students'' academic performance and retention rate.
  • Evaluated teacher performance through classroom observations and provided constructive feedback for improvement.
  • Planned and executed successful special events, such as college fairs, open houses, and parent-teacher conferences.
  • Ensured compliance with state education standards by regularly reviewing curriculum materials and teaching practices.
  • Coordinated field trips or off-campus activities that promote experiential learning opportunities outside the classroom setting.
  • Oversaw project management, ensuring timely completion within budget constraints.
  • Led task force to address and resolve critical operational issues, restoring service levels and customer satisfaction.
  • Improved project outcomes, meticulously planning and monitoring project phases to ensure timely completion.
  • Established team priorities, maintained schedules and monitored performance.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Evaluated employee performance and conveyed constructive feedback to improve skills.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
  • Managed approximately 30 incoming calls, emails and faxes per day from customers.

Sales Representative

Isla Dental
08.2017 - 07.2018
  • Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
  • Generated additional sales opportunities with upselling and cross-selling techniques.
  • Expanded customer base through cold calling, networking, and relationship building.
  • Increased sales revenue by identifying and targeting high-potential accounts.
  • Consistently met or exceeded quotas by implementing strategic sales plans and effective time management.
  • Increased repeat business by fostering trust-based relationships with key accounts through regular communication.
  • Developed tailored solutions in response to unique customer needs, increasing overall satisfaction rates.
  • Achieved top performer status consistently through dedication to meeting goals and exceeding expectations.
  • Identified and tapped into new markets, significantly expanding customer base.
  • Fostered collaborative environment, sharing best practices among sales team.
  • Stayed up-to-date with industry trends to position company as market leader.
  • Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
  • Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
  • Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
  • Set and achieved company defined sales goals.
  • Informed customers of promotions to increase sales productivity and volume.
  • Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
  • Met existing customers to review current services and expand sales opportunities.
  • Attended monthly sales meetings and quarterly sales trainings.
  • Recorded accurate and efficient records in customer database.
  • Stayed current on company offerings and industry trends.
  • Contributed to event marketing, sales and brand promotion.
  • Built diverse and consistent sales portfolio.
  • Generated advertising brochure for vendor use.

Education

High School Diploma -

North High School
Phoenix, AZ
05-2015

Skills

  • Childcare needs
  • Lesson planning
  • Activity planning
  • Conflict resolution
  • Classroom management
  • Child development
  • Parent-teacher communication
  • Safety awareness

Certification

  • First Aid Certification


Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Lead Teacher

Magical Star Preschool
09.2024 - Current

Assistant Director

Magical Star Preschool
10.2022 - 09.2024

Sales Representative

Isla Dental
08.2017 - 07.2018

High School Diploma -

North High School

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Liliana Santiago Espinoza