LILIANA SANTOSCOY
Sahuarita,AZ
Summary
Versatile and achievement-oriented professional with a background in maintenance and event coordination, notably at public education. Excelled in team collaboration and efficient cleaning, enhancing facility standards and customer satisfaction. Proven ability to multitask and maintain building security, achieving a significant improvement in operational efficiency. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
15
15
years of professional experience
Work History
Cleaning Assistant
Carniceria El Aguajito
01.2023 - 04.2024
- Mopped and vacuumed floors to remove residue and restore finished appearance.
- Wiped windows, tables and other surface areas to eliminate dust and residue and increase aesthetic value.
- Scrubbed and sanitized toilets and trash cans to maintain healthy environment.
- Handled equipment, chemicals, and materials properly and with caution.
- Performed deep-cleaning tasks on carpets, upholstery, and hard floors using specialized equipment and techniques for optimal results.
- Removed rubbish from trash receptacles, disposing of waste in specified areas to eliminate risk of pests.
- Maintained a punctual attendance record while also being flexible with scheduling as needed for after-hours or weekend assignments.
- Enhanced cleanliness standards by consistently maintaining a well-organized and sanitized work environment.
- Streamlined cleaning processes for increased efficiency and improved productivity within the team.
- Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
- Cleaned and maintained lobbies, offices and other common areas in commercial buildings.
- Used power scrubbing and waxing machines to scrub and polish floors.
- Helped outside crew complete grounds maintenance tasks such as mowing grass, trimming bushes and removing debris.
Field Worker
Stuke Nursery
03.2017 - 11.2017
- Reduced safety incidents by conducting thorough equipment inspections and following established safety protocols.
- Operated heavy machinery to transport items to and from locations.
- Improved field productivity by implementing efficient work procedures and time management strategies.
- Planted, cultivated and harvested various types of trees, shrubs, and plants.
- Transported and loaded harvested items into delivery trucks.
- Assisted with maintenance and installation of irrigation equipment.
Maintenance Custodian
Los Potrillos Restaurant
04.2016 - 04.2017
- Provided excellent customer service to building occupants while responding to their concerns about cleanliness or maintenance issues.
- Demonstrated flexibility by adapting to changing priorities and taking on additional tasks as needed.
- Upheld high standards of cleanliness in all aspects of the facility including floors, walls, ceilings, fixtures, appliances.
- Improved facility cleanliness by conducting regular maintenance tasks such as sweeping, mopping, and vacuuming.
- Promoted a healthy working environment through proper sanitization practices in communal spaces such as break rooms and restrooms.
- Enhanced building safety by promptly addressing maintenance issues and reporting potential hazards to management.
- Supported event setup and teardown processes by arranging furniture, setting up audio-visual equipment, and providing general assistance as needed.
- Replaced and refilled paper towel and toilet paper dispensers for users convenience.
- Emptied trash cans and recycling bins to keep building clean and free of germs.
- Moved furniture for cleaning and set up for special events.
- Deep cleaned or replaced flooring, performing stripping, sealing and finishing tasks.
- Handled spills, accidents and other cleaning emergencies to maintain cleanliness standards throughout assigned shift.
- Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.
- Used vacuum and shampooers to clean carpeted areas in offices, lobbies and corridors.
- Used power scrubbing and waxing machines to scrub and polish floors.
- Maintained optimal supply levels to meet daily and special cleaning needs.
- Vacuumed and shampooed carpets, upholstery and other fabrics.
- Used organic-based chemicals to disinfect floors, counters and furniture.
- Responded immediately to calls from personnel to clean up spills and wet floors.
Education Assistant
Secretary of Education
08.2012 - 09.2015
- Monitored student classroom and outdoors activities to promote student safety.
- Engaged students in learning through effective classroom management techniques that promoted active participation and collaboration.
- Documented student behaviors, interventions, and outcomes to enable lead teacher to address pertinent issues.
- Prepared instructional materials for group and one-on-one use to comply with established curriculum.
- Organized educational field trips, connecting real-world experiences to the curriculum and enhancing overall learning outcomes.
- Cleaned, organized and restocked classrooms for upcoming classes.
- Took part in professional development workshops to boost skills.
- Assisted with school field trips and special events by collecting permission slips and payments.
- Set up visual aids, equipment, and classroom displays to support teacher's lesson delivery.
- Prepared instructional materials, including visual aids and handouts, to support the delivery of lessons across various subjects.
ASISTENTE EVENTOS ESPECIALES
Secretaria De Educacion Publica
09.2009 - 09.2015
- Greeted guests in with friendliness and professionalism.
- Strengthened client relationships through consistent follow-up communication and efficient problem resolution.
- Boosted customer satisfaction by promptly addressing inquiries and resolving issues professionally.
- Enhanced team communication through effective scheduling, meeting coordination, and correspondence management.
- Collaborated effectively with cross-functional teams to achieve shared goals in a timely manner.
- Ensured smooth day-to-day operations by managing email correspondence and promptly addressing inquiries.
- Elevated executive productivity, managing complex calendars and arranging travel itineraries.
- Contributed to project success, coordinating logistics and resources for multiple concurrent projects.
- Coordinated transportation and parking arrangements for guests and vendors.
- Produced concept plans for high-profile corporate meetings and events.
- Organized memorable events with attention to detail, ensuring timely setup and teardown of equipment and decorations.
Education
No Degree - ELD
Pima Community College ELD
Tucson, AZ09.2022
No Degree - Education
Instituto Teresita Munoz
Hermosillo,Mexico08.2015
Skills
- Maintaining Building Security
- Multitasking
- Team Collaboration
- Commercial and residential cleaning
- Furniture rearrangement
- Customer Service
- Efficient cleaning
- Maintenance knowledge
- Kitchen Cleaning
- Sanitation Practices
Languages
Spanish
Native or Bilingual
Timeline
Cleaning Assistant
Carniceria El Aguajito
01.2023 - 04.2024
Field Worker
Stuke Nursery
03.2017 - 11.2017
Maintenance Custodian
Los Potrillos Restaurant
04.2016 - 04.2017
Education Assistant
Secretary of Education
08.2012 - 09.2015
ASISTENTE EVENTOS ESPECIALES
Secretaria De Educacion Publica
09.2009 - 09.2015
No Degree - ELD
Pima Community College ELD
No Degree - Education
Instituto Teresita Munoz
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