Liliana Sarabia
Pembroke Pines,FL
Summary
Goal-oriented manager with distinguished experience in Waste industries and proven leadership abilities. Coordinating administrative tasks and maintaining organized office environments. Utilizes strong organizational skills to enhance office efficiency and support team operations. Track record of effective communication and multitasking to meet diverse administrative needs.
Overview
2026
2026
years of professional experience
Work History
Accounts Receivable
Waste Connections
02.2022 - 04.2025
- Efficiently processed payments from clients, accurately reconciling accounts receivable balances.
- Optimized cash flow management by closely monitoring accounts receivable and collections activities by performing three monthly closing.
- Create refunds, adjustments, and bad debt recovery requests.
- Post payments received from lockbox sent by Corporate twice daily and post checks that are mailed to the District into customer's accounts.
- Maintained detailed records of all accounts receivable transactions, ensuring accuracy of financial data by going into our PNC account and providing copies of checks when requested by collection Manager.
- Update liquidation damage reports to controllers monthly.
Customer Service
Tuscany Eyewear
10.2020 - 09.2021
- Receive and process frame orders from the sales department, via emails, and phone calls.
- Create shipping labels through Fedex daily.
- Process payment methods from customers in the Caribbean and International countries.
- Assist with collection activity for Puerto Rico and Canada
- Create and process authorization for the return of defective frames.
- Troubleshoot and give resolution to satisfy customer complaint for shipping delays, incorrect orders received and pricing discrepancies.
Customer Service/Dispatcher
Cliff Berry Inc
03.2016 - 07.2017
- Manage and schedule all used oil drivers for the state of Florida.
- Close the open work orders, process payments collected by drivers to the accounting department.
- Give sales quotes for services requested.
- Perform month end closing through the SAP program.
- Create purchase orders for the necessary supplies and parts for the department as requested by Manager.
Contract Administrator
Southern Waste Systems
05.2012 - 02.2016
- Oversee and coordinate the work for the Sales Department for all three counties Dade, Broward, and Palm Beach.
- Process all paperwork in the SoftPak program as it relates to new and existing customers.
- Renew business and occupational license when due, and perform administrative duties for the General Manager.
- Perform adjustments and payment posting for Sun Disposal and Southern Waste Systems as well as their bi-weekly upload closing done through Emdeon an outsource billing company.
Department Manager
Inter City Disposal Corp /Bulk Express Transport Inc
10.1997 - 05.2012
- Oversee daily operations for Inter City Disposal Corp.
- Schedule and plan daily for 24 grapple trucks and 6 tractor trailer.
- Responsible for the hiring of all owner operators and house drivers for Miami and the Orlando facilities.
- Monitor GPS program for grapple trucks drivers, measure productivity and fuel reports.
- Responsible for Wheelabrator North and South Plants for all operational issues 24 hours a day including shift changes, mechanical problems, and emergency response.
- Weekly billing for Inter City Disposal Corp bases on tonnage loads.
Container Shop Coordinator
Industrial Waste Service Inc./Browning-Ferris Industries
09.1987 - 10.1997
- Daily scheduling and routing for container delivery drivers.
- Review and process employee's weekly payroll.
- Perform inventory for the container shop.
- Schedule compactor repairs for service.
- Close out work orders once completed.
- Responsible for employee records and absentee files.
Administrative Assistant to Operations Department
Browning Ferris Industries
- Assist Operations Manager with all daily duties.
- Dispatch drivers, checking them in, make notations from their route sheets into the computer of any service issues that need resolution.
- Assist with yearly budget planning for the Operation Department.
- Quarterly bonuses calculations for drivers and helpers.
- Other areas of employment within the company include Community Recycling, Inside Sales, and Customer Service.
Customer Service/Inside Sales Representative
Browning Ferris Industries
- Answered customer's questions regarding products, prices, and availability.
- Gather all required details about the customer's requirements to tailor the pricing appropriately.
- Create a detailed pricing document, ensuring clarity and accuracy.
- Share the proposal with the sales manager for review and approval.
- Once the pricing is approved, draft the contract with all necessary terms and conditions.
- Send the finalized contract to the customer for their signature.
- Retaining current accounts by providing resolutions to customer concerns.
Office Clerk
Sunshine Sanitation
01.1985 - 01.1987
- General office duties, payroll, scheduling, dispatch, customer service, and service quotes.
- Provide solutions for accurate and timely payroll processing.
- Strategies to handle customer inquiries on challenges with ease.
- Handle customer's complaint and give resolution.
Education
High School Diploma -
Continental Military Institute
Miami, FL05-1984
Skills
- Customer service
- Data entry
- Scheduling
- Computer skills
- Office administration
- Department Manager
- Training in Sales Force program
- Trained in TRUX computer program
- Trained in SAP computer program
- Data organization
- Billing and collection procedures expert
Languages
Spanish
Full Professional
English
Full Professional
Timeline
Accounts Receivable
Waste Connections
02.2022 - 04.2025
Customer Service
Tuscany Eyewear
10.2020 - 09.2021
Customer Service/Dispatcher
Cliff Berry Inc
03.2016 - 07.2017
Contract Administrator
Southern Waste Systems
05.2012 - 02.2016
Department Manager
Inter City Disposal Corp /Bulk Express Transport Inc
10.1997 - 05.2012
Container Shop Coordinator
Industrial Waste Service Inc./Browning-Ferris Industries
09.1987 - 10.1997
Office Clerk
Sunshine Sanitation
01.1985 - 01.1987
Administrative Assistant to Operations Department
Browning Ferris Industries
Customer Service/Inside Sales Representative
Browning Ferris Industries
High School Diploma -
Continental Military Institute
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