Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Liliana Trevino

Richmond

Summary

To obtain a challenging position as an office administrator in a refreshing team environment where my skills and experience can be utilized to provide exceptional support to fellow staff.

Offering strong communication and organizational abilities, eager to learn and develop in professional environment. Brings ability to pick up new tasks quickly and adapt to various responsibilities efficiently. Ready to use and develop administrative and customer service skills.

Overview

8
8
years of professional experience

Work History

Receptionist

Fidelis Realty Partners
01.2023 - 08.2024
  • Answer all incoming calls; routing calls and inquires to proper departments
  • Greet clients, potential investors, vendors and visitors, offering refreshments during waiting period
  • Setup meetings in conference rooms with all required materials
  • Order lunches for meetings, ensuring all orders are called in on time, delivered and setup in conference rooms
  • Sign for all incoming UPS, USPS, FEDEX packages as well as pickup office mail
  • Organize and distribute office mail and packages to proper departments
  • Receive all incoming checks and document on daily check log to prepare for bank deposits
  • Assist Office Manager with any tasks requested of me
  • Assisted internal staff with clerical and administrative needs to maximize efficiency and team productivity.
  • Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.

Clinical In-Take Assistant

Aaron’s Family Planning
06.2018 - 08.2023
  • Greeted all incoming clients and visitors with a warm welcome
  • Provided support to clinic’s intake department; ensuring all rules and regulations are within state guidelines
  • Provided clinic’s informational packets to clients
  • Explained all clinical forms to clients to ensure their understanding and completion accuracy
  • Notified clinician of special concerns pertinent to client’s visit

Administrative Assistant

Nationwide Mutual Insurance Company
04.2016 - 06.2018
  • Answered all incoming calls and directed to appropriate agents
  • Created incoming claims from insured
  • Provided insured with policy information
  • Maintained and managed all incoming checks for bank deposits
  • Processed all incoming online and over the phone insurance payments
  • Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
  • Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.

Education

Diploma -

Hastings High School
01.1992

Skills

  • Administrative Experience
  • Bilingual (Spanish)
  • Proficient in Microsoft Office
  • Exceptional Customer Service
  • Goal Oriented
  • Driven
  • Organization skills
  • Time management
  • Data entry
  • Customer/Client relations
  • Scheduling
  • Administrative support

Languages

Spanish
Native or Bilingual

Timeline

Receptionist

Fidelis Realty Partners
01.2023 - 08.2024

Clinical In-Take Assistant

Aaron’s Family Planning
06.2018 - 08.2023

Administrative Assistant

Nationwide Mutual Insurance Company
04.2016 - 06.2018

Diploma -

Hastings High School

Similar Profiles

CREATE PROFILE
Liliana Trevino