Summary
Overview
Work History
Education
Skills
Languages
Accomplishments
Timeline
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Liliana Valencia

Chicago,IL

Summary

Hardworking retail professional with a positive, upbeat nature and enthusiasm for improving the guest experience. Energetic professional and multitasker with an ability to engage with customers during transactions, and help with special needs. Adaptable team player with a flexible schedule and eagerness to meet the demands of a thriving retail business.

Overview

3
3
years of professional experience

Work History

Cashier

Burger King
Chicago, IL
08.2021 - 12.2024
  • Accepted debit and credit cards, and gift cards.
  • Processed cash register transactions, and provided correct change.
  • Maintained high customer satisfaction levels by going the extra mile to personalize service.
  • Answered questions about special, seasonal products.
  • Maintained a clear checkout area for a tidy presentation.
  • Kept a high pace to minimize customer wait times.
  • Greeted customers with prompt, friendly service.
  • Received feedback and complaints while demonstrating exceptional customer service.

Education

High School Diploma -

Instituto Health Sciences Career Academy
Chicago, IL
06-2022

Associate of Arts - Justice Studies

Northeastern Illinois University
Chicago, IL

Skills

  • Problem-solving abilities
  • Bilingual
  • Multitasking
  • Basic mathematics
  • Cleaning and sanitizing
  • Order taking
  • Cash register operation
  • Credit and cash transactions
  • Patient
  • Product restocking

Languages

Spanish
Native/ Bilingual
English
Native/ Bilingual

Accomplishments

  • Volunteer in Medical Wings International
  • Part of the National Honor Society in high school
  • Obtain a Seal of Biliteracy

Timeline

Cashier

Burger King
08.2021 - 12.2024

High School Diploma -

Instituto Health Sciences Career Academy

Associate of Arts - Justice Studies

Northeastern Illinois University

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Liliana Valencia