Liliana Valladares
Hawthorne,CA
Summary
Costumer service 7 years of experience.
Experience working at a fast-paced environments.
Love learning new skills, working as a team member.
Collaborative, hardworking and efficient in prioritizing and handling simultaneous tasks.
Self-motivated and dependable, capable of achieving high performance with minimal supervision.
Overview
9
9
years of professional experience
Work History
Medical Assistant Intern
Micheal Burton Medical Group
Los Angeles , CA
12.2021 - Current
- Directed patients to exam rooms, fielded questions and prepared for physician examinations.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Promoted office efficiency, coordinating charts, completing insurance forms and helping patients with diverse needs.
- Documented vital signs and health history for patients in clinic and hospital environments.
Costumer Service Agent
Pacific Aviation Corp
Los Angeles, CA
04.2019 - 03.2020
- Welcomed passengers at check-in desks and boarding gates.
- Inspect and verify documentation of passengers.
- Issue boarding passes, rescheduled affected by flight interruptions or cancellations.
- Process baggage.
- Handled needs of unaccompanied minors, VIPs and passengers needing wheelchair assistance.
- Guide passengers through customs and immigration.
Lead Hostess/Server
The Stinking Rose
Beverley Hills
08.2015 - 03.2019
- Greeted guest walking at the door and ascertained guest needs,.
- Offered excellent customer service constantly provided professional, friendly and engaging service.
- Delivered highly professional, courteous, and genuine personality and attitude toward guest and co-workers to increase an enjoyable atmosphere.
- Set dining tables according to type event and service standards.
- Stayed on top of server availability and table turnover to make accurate decisions about seating locations.
Food Assembler
Gate Gourmet
01.2015 - 08.2015
- Prepared meal trays in commissary kitchen for inflight service of airlines.
- Read charts to determined amount and kinds of foods and supplies to be packaged.
- Examined filled trays for completeness and appearance, and stored completed trays in refrigerated storage cabinets to be transported to airplane.
- Removed trash and dropped food items regularly to keep work spaces neat and clean.
Cashier| Popeyes
01.2011 - 01.2015
- Count money in cash drawers at the beginning and end of shifts to ensured that amounts are correct and that there was adequate change.
- Greet customers when entering or leaving establishment.
- Maintain clean and tidy checkout areas.
- Handled cash or credit cards transactions with customers.
Education
Certificate of Achievement Clinical M.A - Medical Assisting
East Los Angeles College
Monterey Park, CA02.2022
Certificate of Achievement Administrative M.A. - Medical Assisting
East Los Angeles College
Monterey Park, CA02.2022
Associate of Science - Photography
El Camino College
TorranceJohn C. Fremont High School
2011
Skills
- Multitasking and Prioritization
- Cleaning and Organizing
- Patient Relations
- Decision Making
- Operating EKG Equipment
- Completing Insurance Forms
- Examination Preparation
- Flexibility and Adaptability
- Willingness to Learn
- Appointment Scheduling
- Obtaining vital signs
- Blood collection
References
References
Available upon request.
Languages
Additional Information
volunteer
Los Angeles Mission
Timeline
Medical Assistant Intern
Micheal Burton Medical Group
12.2021 - Current
Costumer Service Agent
Pacific Aviation Corp
04.2019 - 03.2020
Lead Hostess/Server
The Stinking Rose
08.2015 - 03.2019
Food Assembler
Gate Gourmet
01.2015 - 08.2015
Cashier| Popeyes
01.2011 - 01.2015
Certificate of Achievement Clinical M.A - Medical Assisting
East Los Angeles College
Certificate of Achievement Administrative M.A. - Medical Assisting
East Los Angeles College
Associate of Science - Photography
El Camino College
John C. Fremont High School
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