Liliana Vaquera
Bremerton,WA
Summary
Administrative and compliance professional with over 5 years of experience supporting HR processes, regulated documentation, and employee casework. Proven ability to interpret internal policies, manage sensitive records, and coordinate with external agencies in high-volume, deadline-driven environments. Skilled in unemployment claim support, documentation integrity, and cross-functional communication.
Overview
6
6
years of professional experience
Work History
Administrative Program Coordinator
King County Public Health
06.2024 - Current
- Coordinate and maintain confidential case records and documentation in alignment with county and legal compliance requirements.
- Serve as primary administrative support for cross-functional teams, managing scheduling, communication, and documentation for high-volume operations.
- Support onboarding and orientation logistics for new employees, including badge processing, training schedules, and document intake.
- Deliver consistent front-facing service to visitors and stakeholders while managing sensitive data with discretion and professionalism.
- Facilitate coordination between departments and partner agencies to ensure seamless support of internal workflows and process efficiency.
HR & Operations Manager
Northstar Memorial Group
09.2022 - 06.2024
- Directed daily administrative operations, overseeing scheduling, reporting, and resource allocation for a high-volume service office.
- Developed internal HR policies and procedures to improve clarity and compliance in employee onboarding and operations.
- Managed hiring and termination documentation, coordinated interviews, and maintained employee records aligned with best HR practices.
- Supported coordination of workplace compliance tasks, vendor relations, and operational planning.
- Processed unemployment claim responses and coordinated with state representatives to ensure documentation was complete and timely.
HR Administrative Specialist
Service Corporation International
11.2020 - 06.2022
- Coordinated internal documentation, recordkeeping, and office workflow processes for a fast-paced service facility.
- Supported scheduling, staff coordination, and supply management to ensure operational continuity.
- Assisted with onboarding and training logistics for new hires, maintaining records and distributing onboarding materials.
- Helped track employee information and respond to general HR-related inquiries from staff and vendors.
- Collaborated with management to support office compliance efforts and staff communications.
Administrative Coordinator
Service Corporation International
08.2019 - 01.2021
- Supported onboarding for new hires by preparing documents, organizing training, and facilitating orientation communication.
- Maintained personnel files and client records with strict attention to confidentiality and regulatory compliance.
- Acted as administrative liaison between HR and management, supporting scheduling, personnel communication, and daily operations.
- Assisted with implementation of internal policies and workplace updates to support staff engagement and operational consistency.
- Provided front-desk and administrative support in a high-sensitivity environment, balancing compassion with accuracy and compliance.
Education
Bachelor of Arts - Business Administration
Arizona State University
Tempe, AZ06-2029
Skills
- HR Policy Interpretation
- Unemployment Claims & Case Coordination
- Personnel File Management
- Regulatory & Procedural Compliance
- Confidential Documentation Handling
- Administrative Process Optimization
- Cross-Functional Communication
- Vendor & Agency Liaison Support
- Project Tracking & Escalation Support
- Audit Preparation & Data Integrity
Timeline
Administrative Program Coordinator
King County Public Health
06.2024 - Current
HR & Operations Manager
Northstar Memorial Group
09.2022 - 06.2024
HR Administrative Specialist
Service Corporation International
11.2020 - 06.2022
Administrative Coordinator
Service Corporation International
08.2019 - 01.2021
Bachelor of Arts - Business Administration
Arizona State University
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