Summary
Overview
Work History
Education
Skills
LANGUAGES
Timeline
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Liliana Vasileski

Macomb

Summary

Motivated Michigan State University graduate with a Bachelor of Science in Psychology and minors in Business and Resource Management, offering a solid foundation in leadership within retail operations and higher education. Proven track record of effective communication, team leadership, training, and problem-solving in dynamic environments demonstrates the ability to thrive under pressure. Eager to leverage skills in an entry-level role focused on operations, people management, employee development, or corporate leadership to drive organizational success and foster team growth.

Overview

5
5
years of professional experience

Work History

Undergraduate Learning Assistant (ULA)

Michigan State University
01.2025 - 01.2026
  • - Provided academic support by attending every class, preparing notes for students with accessibility accommodations, and creating comprehensive exam review guides
  • - Held office hours to answer student questions, provide mentorship, and reinforce course material comprehension
  • - Collaborated consistently with faculty and graduate teaching staff to support classroom communication, student engagement, and academic success

Part-Time Lead

Express
01.2023 - 01.2025
  • - Promoted to part-time lead within two months based on strong performance, leadership potential, and reliability in a fast-paced retail environment
  • - Supervised associates, supported daily store operations, and assisted with opening/closing procedures, task delegation, and customer issue resolution
  • - Trained team members while reinforcing customer service expectations, operational standards, and visual merchandising execution

Lead Hostess

Longhorn Steakhouse
01.2021 - 01.2022
  • - Manage front-of-house operations by coordinating seating flow, waitlists, guest accommodations, and service pacing during high-volume shifts
  • - Trained and supervised new hosts while maintain an efficient, welcoming guest experience
  • - Resolved guest concerns and collaborated with servers and kitchen staff to improve service flow and customer satisfaction

Education

Bachelor of Science - Psychology

Michigan State University
05-2026

Skills

  • Team Leadership
  • Employee Training
  • Organizational planning
  • Customer Relations
  • Conflict resolution
  • Problem-solving
  • Critical thinking
  • Cross-Functional Collaboration
  • Attention to detail
  • Administrative Support
  • Microsoft Office Suite
  • Project-based learning

LANGUAGES

English: Fluent
Macedonian/Slavic: Intermediate
Spanish: Basic

Timeline

Undergraduate Learning Assistant (ULA)

Michigan State University
01.2025 - 01.2026

Part-Time Lead

Express
01.2023 - 01.2025

Lead Hostess

Longhorn Steakhouse
01.2021 - 01.2022

Bachelor of Science - Psychology

Michigan State University