Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Liliana Vivar-Martinez

Burlington,NC

Summary

Ambitious and dynamic professional driven to pursue a career in medical sales within the healthcare industry with a passion for helping others improve their quality of life. Eager to utilize strong communication and interpersonal skills to drive sales growth and provide exceptional services.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Physical and Occupational Therapy Aide

Duke Medical Center
Durham, NC
07.2023 - Current
  • Assisted with physical therapy exercises to enhance patient mobility, strength,and overall functional flexibility.
  • Assisted therapist with referrals and scheduling.
  • Educated patients on proper usage of assistive devices.
  • Educated patients on
  • Communicated effectively with therapists regarding patient needs.
  • Managed all therapist scheduling, waitlist and ordering needs.
  • Utilized document management systems to organize company files, keeping up-to-date and easily accessible data.
  • Introduced therapist to new product equipment for patients use.
  • Sourced competitive pricing from our approved vendors to secure the best product deal.

Nurse Aide

Exceptional Care
Graham, NC
06.2023 - Current
  • Provided patient care, including bathing, dressing, meal preparation and transportation using a hoyer lift.
  • Performed vital signs checks on patients such as temperature, pulse, respiration rate, and blood pressure.
  • Monitored patient wounds for signs of infection or healing progression.
  • External catheter care
  • Maintained accurate documentation of all activities related to patient care.

Chiropractic Assistant

Envision Wellness
Burlington, NC
08.2021 - 07.2023
  • Managed administrative duties for a chiropractic office providing outpatient medical services, including fielding phone inquires, scheduling patient appointments, overseeing calendars, verifying patient insurances, and collecting payments for treatments.
  • Assisted a licensed chiropractor in administering various treatments, such as spinal adjustments and passive physical therapy modalities, in accordance with current chiropractic standards.
  • Provided guidance on safe exercises and identified physical limitations for clients, ensuring a personalized and effective fitness regimen.
  • Managed email marketing campaigns, tracked digital traffic, and monitored social media analytics to optimize outreach efforts.
  • Utilized upselling techniques and process and processed improvements to boost sales, with particular expertise in blueprint and neuropathy products.
  • Acted as a cultural liaison between Spanish-speaking individuals and English-speaking staff, facilitating smooth communication and understanding.
  • Translated documents between English and Spanish for various patients, drawing on cultural insights to provide nuanced and contextually appropriate translation.

Customer Services Sales Associate

Kohl's Department store
Burlington, NC
03.2017 - 05.2021
  • 4+ plus years of sales experience, in a retail environment
  • Ability to communicate efficiently with customers while providing exceptional service that ensured client retention and positive feedback.
  • Demonstrated ability to stay current on product information and releases.
  • Implemented successful sales strategies to drive credit card applications.
  • Proficient in preparing and analyzing. sales reports to track performance metrics.

Certified Nursing Assistant (CNA)

Happier days Private duty service
Graham, NC
01.2018 - 05.2020
  • Assisted with daily ADLs, including transferring patients, conducting proper perineal care, and more.
  • Supported diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus
  • Worked in diverse settings including nursing homes, hospitals, and private residences.
  • Collaborated with healthcare team too provide better care for patients.

Education

Bachelors of Arts in Exercise and Sports Science -

The University of North Carolina at Chapel Hill

Associate in Science -

Alamance Community College

Skills

  • Proficient in building rapport and fostering positive relationships within healthcare professionals in a medical setting
  • Strong organizational and time management abilities
  • Ability to work under pressure in a fast-paced environment
  • Energetic self-starter
  • Proficient in Microsoft office Suite (Word, Excel, PowerPoint)
  • Ability to work independently and as a part of a team
  • Quick learner with strong attention to detail

Certification

  • Basic Life Support
  • Certified Chiropractic Assistant Level 1 - Clinical

Languages

  • Fluent in oral and written English
  • Proficient in oral and written Spanish

Timeline

Physical and Occupational Therapy Aide

Duke Medical Center
07.2023 - Current

Nurse Aide

Exceptional Care
06.2023 - Current

Chiropractic Assistant

Envision Wellness
08.2021 - 07.2023

Certified Nursing Assistant (CNA)

Happier days Private duty service
01.2018 - 05.2020

Customer Services Sales Associate

Kohl's Department store
03.2017 - 05.2021

Bachelors of Arts in Exercise and Sports Science -

The University of North Carolina at Chapel Hill

Associate in Science -

Alamance Community College

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Liliana Vivar-Martinez