Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Timeline
Generic

Liliana Castro

Castro Valley,CA

Summary

Forward-thinking Executive Assistant accomplished in aiding company leaders with key functions. Gifted at managing busy schedules, organizing projects and providing stellar administrative support. Analyzes, prioritizes and completes tasks with professionalism and sound judgment. Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.

Overview

7
7
years of professional experience
1
1
Certification

Work History

HACCAP Coordinator

Alicia’s Tamales Los Mayas, LLC
Hayward, California
05.2024 - Current
  • Developed and implemented HACCP plans to ensure food safety compliance.
  • Conducted regular audits to assess adherence to safety standards and procedures.
  • Provided training sessions on HACCP principles and food safety practices.
  • Reviewed and updated documentation related to hazard analysis and critical control points.
  • Maintained records of inspections, findings, and corrective measures taken.
  • Assisted in the development of emergency response plans for food safety incidents.
  • Communicated regularly with management about changes or developments in the industry related to food safety regulations.
  • Provided guidance on quality assurance procedures for suppliers, manufacturers and distributors.
  • Reviewed documents such as process flow diagrams, ingredient lists, recipes and sanitation logs for accuracy.
  • Trained staff in the principles of Hazard Analysis Critical Control Point systems.
  • Monitored critical points during production processes, including temperature and time.
  • Participated in internal audits to verify compliance with regulatory requirements.

Executive Assistant

Alicia's Tamales Los Mayas, LLC
Hayward, CA
11.2021 - 05.2024
  • Organized and maintained executive calendars, scheduled meetings, conferences, travel arrangements, and appointments.
  • Coordinated communications between departments to ensure timely completion of projects.
  • Answered incoming telephone calls from internal and external customers promptly and professionally; transferred calls appropriately; responded to inquiries in a timely manner.
  • Maintained up-to-date contact lists of vendors and suppliers while coordinating orders as required by executives.
  • Managed incoming mail by sorting out items that needed immediate attention or forwarding it on to the appropriate department or individual for action or response.
  • Reviewed and processed expense reports and invoices for accuracy and completeness.
  • Ensured that all relevant paperwork was completed accurately prior to submission for approval.
  • Quickbooks financial tasks
  • Provided administrative support in preparing contracts, invoices, purchase orders, and other documentation required for daily business activities.
  • Monitored incoming emails and responded accordingly in a timely manner.
  • Created PowerPoint presentations used for diverse business needs.
  • Ensured timely payment of invoices from vendors or suppliers according to contractual agreements.
  • Maintained accurate records of payroll information including wages, deductions, bonuses.
  • Managed the daily operations of all assigned social media accounts.
  • Created engaging content for multiple social media platforms, such as Twitter, Instagram, and Facebook.

Supervising Manager

Starbucks Corporation
Hayward, CA
04.2018 - 03.2023
  • Accomplish store objectives by supervising staff, organizing work processes, and enabling success through coaching and hands-on assistance.
  • Organize opening and closing duties, oversee cash handling processes, and conform to health, safety, and sanitation guidelines for all products.
  • Provide quality beverages, whole bean, and food products for customers by following recipe and presentation standards.
  • Deliver outstanding service by greeting customers, answering questions, and resolving issues.
  • Delegate task to ensure partners create and maintain the Starbucks experience for all customers.
  • Developed and implemented policies and procedures to ensure that the team had a clear understanding of their roles and responsibilities.
  • Facilitated weekly meetings with staff to discuss progress on projects and goals.

Student Assistant/Peer Mentor

First Year Experience, Chabot College
Hayward, CA
06.2019 - 07.2021
  • Assisted Students with applying for Grants and FASFA for each semester.
  • Assisted with Confidential information with First Year students
  • Collaborated with Staff, Faculty, and Professors to better the experience of first year students.
  • Mentored students through their college experience.
  • Coordinated social events for students.
  • Performed weekly meetings with students.

Student Assistant

Student Initiative Center, Chabot College
Hayward, CA
07.2019 - 06.2020
  • Collaborated with Chabot faculty on implementing project-based learning in their curriculum.
  • Cultivated and advocate for multi-modal educational spaces to enrich students' learning experiences.
  • Utilized Canva and other platforms to design reports, presentations, and marketing materials.
  • Developed user-centered solutions for increasing community engagement in the City of Hayward.
  • Organized community engagement events to gain feedback and further insights on community trends.
  • Assisted in the planning of events with over 100 attendees in the City of Hayward.
  • Assisted in 6 classes to equip students with the organizational skills to effectively develop and execute campus-and community-wide initiatives.
  • Operated a student led community garden

Education

Associate of Arts - Ethnic Studies

Chabot College
Hayward, CA
05-2025

High School Diploma -

Conley Carabello High School
Hayward, CA
06-2018

Skills

  • Business Administration
  • Expense Reporting
  • Meeting Planning
  • Staff Management
  • Customer Service
  • QuickBooks
  • Social Media Knowledge
  • Accounting
  • Schedule Management
  • Project Oversight

Certification

  • California Food Handlers Certificate
  • CGMP & HACCAP Codex Alimentaris Implementation Certificate

Accomplishments

  • State of Legislature Certificate of Recognition Recipient

Timeline

HACCAP Coordinator

Alicia’s Tamales Los Mayas, LLC
05.2024 - Current

Executive Assistant

Alicia's Tamales Los Mayas, LLC
11.2021 - 05.2024

Student Assistant

Student Initiative Center, Chabot College
07.2019 - 06.2020

Student Assistant/Peer Mentor

First Year Experience, Chabot College
06.2019 - 07.2021

Supervising Manager

Starbucks Corporation
04.2018 - 03.2023

Associate of Arts - Ethnic Studies

Chabot College

High School Diploma -

Conley Carabello High School

Similar Profiles

CREATE PROFILE