Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Liliana Iveth Ruiz

El Centro,CA

Summary

Proactive Yard Duty Supervisor and Front of House Employee with extensive experience in maintaining safe, clean, and organized environments. Skilled in customer relations, team collaboration, and efficient service delivery. Bringing strong leadership qualities, safety awareness, and a positive attitude to enhance overall operations and customer satisfaction. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

9
9
years of professional experience

Work History

Yard Duty Supervisor

Seeley School
2019.11 - 2023.06
  • Collaborated with school staff to develop effective strategies for improving overall yard supervision.
  • Promoted positive behavior among students through consistent enforcement of school rules and policies.
  • Maintained a clean and orderly playground area, ensuring the safety and hygiene of all students during outdoor playtime.
  • Supported teachers in managing classroom transitions, maintaining an orderly environment for optimal learning conditions.

Front of House Employee

Sombreros
2019.03 - 2020.03
  • Maintained a clean and welcoming environment for guests, contributing to positive dining experiences.
  • Handled high-pressure situations with grace, maintaining excellent service standards even during peak hours or understaffed shifts.
  • Enhanced customer satisfaction by providing attentive service and addressing inquiries in a timely manner.
  • Performed opening and closing duties diligently, ensuring the restaurant was ready for optimal operations each day.
  • Contributed to team efficiency by promptly completing side work tasks during downtime periods.
  • Reset tables between guests by restocking low items and wiping down surfaces.
  • Loaded food, dishes and utensils on carts and trays to transport from designated food preparation areas to designated tables.
  • Kept drawer balanced by accurately processing cash, credit and debit payments.
  • Take orders and charge guest.
  • Take Drive thru orders

Cashier

Seeley Market
2016.02 - 2018.08
  • Greeted customers entering store and responded promptly to customer needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Maintained a clean and organized work environment, contributing to overall station appearance and customer experience.
  • Enhanced customer satisfaction by providing efficient and friendly service during checkout transactions.
  • Completed daily paperwork meticulously, submitting reports to management in a timely manner.
  • Carefully examined identification cards to sell alcohol and tobacco products to patrons of legal age.
  • Assisted customers with fuel pump issues, resolving problems quickly for seamless service.
  • Completed accurate cash-in and cash-out procedures of computerized cash register.
  • Arrived on time and dressed professionally in clean company uniform.
  • Handled customer inquiries and complaints professionally, addressing concerns promptly to uphold excellent service standards.
  • Managed inventory levels, stocking shelves, and ordering products to maintain adequate supplies for consumer needs.
  • Processed various forms of payment for gas, merchandise and lottery tickets.
  • Answered phone calls and returned voicemails.
  • Streamlined checkout process by efficiently scanning items and bagging groceries according to customers'' requests.

Front of the House

Del Taco
2015.03 - 2015.12
  • Resolved guest complaints or concerns professionally and efficiently to ensure customer satisfaction.
  • Assisted guests with menu selections, offering recommendations based on dietary preferences and restrictions.
  • Coordinated with kitchen staff to ensure timely delivery of food orders, minimizing wait times for guests.
  • Answered telephone to make reservations and take orders.
  • Collaborated with other team members to maintain a clean, organized, and welcoming environment.
  • Conducted routine cleanliness checks within the dining area throughout each shift ensuring optimum hygiene standards were maintained.
  • Processed payments for orders and provided customers with change.
  • Assisted customers with carry-out service.

Cook/Crew Member/Cashier

La Pasadita Taco Shop
2014.02 - 2015.01
  • Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
  • Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
  • Prepared meals efficiently under time constraints for timely service during peak hours.
  • Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
  • Prepared food items in compliance with recipes and portioning control guidelines.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
  • Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
  • Took food orders from cashiers and cooked items quickly to complete order items together and serve hot.
  • Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
  • Keep Area Clean
  • Clean all the shop including bathrooms and stove top deep fryers changing oil out and making sure everything is sanitized.

Education

GED -

Brawley Union High School
Brawley, CA
08.2008

Skills

  • Patience and Empathy
  • Reliability and punctuality
  • Leadership Qualities
  • Child Supervision
  • Safety awareness
  • First Aid Proficiency
  • Proactivity
  • Positive Attitude
  • Teamwork and Collaboration
  • Multitasking Abilities
  • Loading and unloading
  • Reliability
  • Excellent Communication
  • Clear Communication
  • Email and Phone Communication
  • Hazard Identification
  • Customer Relations

Languages

Spanish
Native or Bilingual

Timeline

Yard Duty Supervisor

Seeley School
2019.11 - 2023.06

Front of House Employee

Sombreros
2019.03 - 2020.03

Cashier

Seeley Market
2016.02 - 2018.08

Front of the House

Del Taco
2015.03 - 2015.12

Cook/Crew Member/Cashier

La Pasadita Taco Shop
2014.02 - 2015.01

GED -

Brawley Union High School
Liliana Iveth Ruiz