Liliana Paola Rodriguez Reyes

At Supermercado Juan&Martha, I excelled in enhancing customer satisfaction, evidenced by conducting insightful satisfaction surveys. My knack for client relationship building and adeptness in service recovery significantly improved customer service experiences. Skilled in both documentation and product knowledge, I effectively reset displays and maintained transaction accuracy, showcasing my hard and soft skills in a dynamic retail environment.

I have extensive experience in customer service, ensuring client satisfaction through prompt and effective assistance. My responsibilities included maintaining cleanliness and organization of the store, restocking merchandise, and managing inventory levels. I was also responsible for issuing invoices, preparing billing statements, and handling accounts receivable. Additionally, I maintained daily cash operations and performed various administrative tasks related to financial management.

This role also helped me enhance my computer skills and deepened my understanding of accounting principles, enabling me to manage financial records with greater efficiency and accuracy.