Liliana Selene Gonzalez

• Coordinated team activities and delegated tasks to ensure efficient completion of projects.
• Resolved customer complaints in an effective manner while maintaining a high level of customer service.
• Assigned projects and distributed tasks to team members as per area of expertise.
• Established clear team goals aligned with company objectives, tracking progress regularly.
• Resolved customer complaints and issues promptly, ensuring high levels of satisfaction.
• Maintained daily inventory to facilitate successful material distribution.
• Identified needs of customers promptly and efficiently.
• Identified areas for improvement, narrowing focus for decision-makers in making necessary changes.

Responsible for order fulfillment in a fast paced E-commerce environment. My duties include waving and processing orders via EDI. I am also responsible for the QA process once orders are picked. I oversee the packing process to ensure service levels are met and proper mode of transit have been identified. I am also responsible for all receipts ensuring they are properly checked and systematically received.