Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Liliane Porte

Bellevue,WA

Summary

Friendly and empathetic with excellent communication skills, dedicated to providing outstanding service and support. Possesses solid understanding of customer needs and conflict resolution, coupled with strong problem-solving abilities. Aiming to build positive customer relationships and contribute to customer satisfaction and loyalty.

Overview

2
2
years of professional experience

Work History

Attendance Secretary Assistant

Sammamish High School
01.2025 - Current
  • Maintained confidentiality of student information by adhering strictly to FERPA guidelines when handling sensitive data.
  • Collaborated effectively with other administrative staff members for seamless coordination during events such as report card distribution or parent-teacher conferences.
  • Mitigated variety of student and parent complaints and problems daily.
  • Ensured accurate record-keeping by diligently maintaining and updating attendance records in the school database system.

Barista

Starbucks
08.2024 - 01.2025
  • Made handcrafted drinks to the Starbucks standard.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Contributed to a positive team environment through effective communication and collaboration with colleagues.
  • Cleaned counters, machines, utensils, and seating areas daily.
  • Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
  • Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
  • Maintained regular and consistent attendance and punctuality.
  • Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
  • Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
  • Assisted in inventory management to maintain adequate stock levels and reduce wastage.
  • Educated customers on coffee offerings, promoting upselling opportunities and enhancing their overall experience.

High School Physics Teacher's Assistant

Sammamish High School
09.2023 - 06.2024
  • Built and maintained professional relationships with students and faculty members.
  • Checked assignments, proctored tests and provided grades.
  • Helped students develop diligent study habits and strategies to achieve successful outcomes.
  • Assisted with development and implementation of new course materials to enhance learning experience.
  • Taught small groups of students focused on specific parts of coursework.
  • Skilled at working independently and collaboratively in a team environment.

Camp Counselor Volunteer

Odle Middle School
05.2024 - 05.2024
  • Mentored younger or less experienced campers, providing guidance and support as they navigated unfamiliar situations or challenges.
  • Developed strong relationships with campers, providing guidance and support to foster personal growth and self confidence.
  • Managed conflicts between campers effectively, utilizing problem-solving strategies to maintain a harmonious atmosphere.
  • Collaborated with fellow counselors to ensure smooth operation of daily routines and schedules within the camp program.

Education

High School Diploma -

Sammamish High School
Bellevue, WA
06.2025

Skills

  • Strong organization
  • Scheduling appointments
  • File maintenance
  • Teamwork
  • Customer service
  • Problem-solving
  • Attention to detail
  • Effective communication
  • Adaptability and flexibility
  • Customer and client relations

Accomplishments

    - Over 200 hours of community service

    - Badminton Team Captain

    - Rocketry Club President

Timeline

Attendance Secretary Assistant

Sammamish High School
01.2025 - Current

Barista

Starbucks
08.2024 - 01.2025

Camp Counselor Volunteer

Odle Middle School
05.2024 - 05.2024

High School Physics Teacher's Assistant

Sammamish High School
09.2023 - 06.2024

High School Diploma -

Sammamish High School

Similar Profiles

CREATE PROFILE
Liliane Porte