Lilianna Donahoe
Wilmington,DE
Summary
Motivated and energetic team player with experience as a crew member and party host at Oasis Family Fun Center. Skilled in providing excellent customer service, leading group activities, and ensuring a fun, organized event experience. Strong ability to collaborate with teams, engage with guests of all ages, and manage responsibilities with punctuality and professionalism. Highly organized, adaptable, and eager to learn, with a commitment to creating memorable experiences in a fast-paced environment.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Crew Member
Oasis Family Fun Center
Glen Mills, PA
09.2021 - Current
- Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
- Identified needs of customers promptly and efficiently.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Coordinated and handled birthday party bookings.
- Provided customer service by assisting parents, guests, and with party needs, food service, and special requests.
Volunteer
Cityteam
Chester, PA
05.2020 - Current
- Provided assistance to staff in the daily operations of the organization.
- Assisted with meal preparation and distribution for individuals and families in need.
- Organized and sorted donations, including clothing, food, and hygiene supplies.
- Helped set up and clean up for events and daily services to maintain a welcoming environment.
Education
High School Diploma -
Cab Calloway School of The Arts
Wilmington, DE05-2021
Some College (No Degree) - Nursing
Neumann University
Aston Mills, PASkills
- Teamwork and collaboration
- Leadership qualities
- Reliability and punctuality
- Willingness to learn
- Integrity and honesty
- Telephone etiquette
- Safety awareness
- Attention to detail
Certification
BLS 04/05/2024
Timeline
Crew Member
Oasis Family Fun Center
09.2021 - Current
Volunteer
Cityteam
05.2020 - Current
High School Diploma -
Cab Calloway School of The Arts
Some College (No Degree) - Nursing
Neumann University
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