Summary
Overview
Work History
Education
Skills
Affiliations
Languages
Accomplishments
Timeline
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Lilianna Huynh-Hughes

Oakland,CA

Summary

Reliable fast food worker experienced in food and beverage handling. Maintains clean and tidy spaces to attract customers and promote business. Assists team members and provides excellent customer service. Highly motivated and enthusiastic employee seeking new challenges!

Overview

Work History

Snack Bar Volunteer

Oakland Technical High School
Oakland , CA
2024.01 - 2024.05
  • Assisted customers with selecting snacks, drinks, and other items.
  • Performed opening, closing duties including setting up, breaking down station .
  • Followed proper sanitation procedures when handling food items.
  • Greeted customers warmly upon entering the snack bar area.
  • Provided friendly customer service to all patrons of the snack bar.
  • Kept work area clean at all times by wiping down counters, cleaning tables, sweeping floor.
  • Resolved customer complaints in an efficient manner.
  • Replenished napkins, straws, utensils, cups and lids as needed .
  • Checked expiration dates on products before placing them out for sale .
  • Processed cash and credit card payments accurately and efficiently.
  • Answered questions from customers regarding menu items or services offered .
  • Processed and completed cash transactions promptly, providing accurate change.
  • Processed payments on cash register and counted back bills and change to patrons.
  • Served food and beverages at take-out counters (snack window) to provide fast service to waiting guests.

Education

Oakland Technical High School
Oakland, CA

Skills

  • Hygiene standards
  • Food safety knowledge
  • Sanitation Practices
  • Food handling
  • Cash handling experience
  • Menu Memorization
  • Menu item familiarity
  • Basic Math
  • Resolving Complaints
  • Order Taking
  • Payment Processing
  • Adaptability
  • Team Player
  • Supply Restocking
  • Relationship Building
  • Continuous Improvement
  • Issue Resolution
  • Adaptability and Flexibility
  • Table and Dining Room Setup
  • Foodservice
  • Guest service
  • Handling Complaints

Affiliations

  • High school swim team

Languages

Vietnamese
Limited

Accomplishments

  • Honor role 2021 - 2022

Timeline

Snack Bar Volunteer

Oakland Technical High School
2024.01 - 2024.05

Oakland Technical High School
Lilianna Huynh-Hughes