Lilianna Korba
Cedar City,UT
Summary
Highly experienced Sales Associate known for exemplary team-building and project oversight skills. Gifted at working with all types of personalities. Performance history of developing strong collaborative relationships and delivering impressive results.
Overview
4
4
years of professional experience
Work History
Phlebotomist (Part Time)
United Health Services
02.2024 - 02.2026
- Provided phlebotomy services across both inpatient and outpatient settings, performing blood draws and urine collections in accordance with physician, nurse practitioner, and physician assistant orders.
- Accurately processed laboratory orders entered electronically in the EPIC EHR system as well as transcribed paper orders into EPIC to ensure proper documentation, specimen tracking, and compliance with clinical protocols.
- Delivered care to a diverse patient population, including individuals receiving treatment for psychiatric conditions and substance-use disorders, applying trauma-informed communication and de-escalation techniques.
- Received comprehensive training in managing and approaching aggressive or combative patients, ensuring patient and staff safety while maintaining professionalism and empathy.
- Demonstrated advanced venipuncture skills, including successful blood collection from patients with difficult or hard-to-locate veins, supporting accurate diagnostics and minimizing patient discomfort.
- Have also completed several successful Pediatric, Neonatal, and Geriatric Venipuncture and Capillary Draws.
- Conducted blood draws and sample collection with precision and adherence to safety protocols.
- Maintained accurate patient records and lab documentation to ensure compliance with regulations.
Sales Associate (Part Time)
Old Navy
09.2023 - 01.2024
- Assisted in visual merchandising, ensuring displays aligned with brand standards and promotional strategies.
- Processed transactions efficiently using point-of-sale systems, maintaining accuracy in cash handling and inventory management.
- Collaborated with team members to meet daily sales goals through effective communication and teamwork.
- Conducted regular stock replenishment and organized backroom inventory, optimizing storage solutions for accessibility.
- Managed returns, exchanges and refunds in accordance with store policy.
- Helped customers locate products and checked store system for merchandise at other sites.
- Solved customer challenges by offering relevant products and services.
Sales Associate (Part Time)
Boscov’s
03.2023 - 06.2023
- Provided customer service by helping customers find items they requested, Check out items, and find what items best fit their needs and style. Stocking items on the sales floor. Organizing items where they should be placed.
- Participated in store events and promotions, actively engaging customers to drive foot traffic and increase sales volume.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
Sales Associate (Seasonal)
Kohl’s
10.2022 - 12.2022
- Assisted customers with product selection, enhancing overall shopping experience.
- Addressed customer inquiries and resolved issues to foster loyalty and retention.
- Implemented promotional displays in alignment with marketing strategies to drive sales growth.
- Processed transactions efficiently, ensuring accuracy and prompt service.
- Engaged with customers to build rapport and loyalty.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Participated in team meetings and training sessions regularly for continuous professional development within the retail industry.
Education
High School -
California Virtual Academies
05-2022
Bachelor - Public Health
Western Governors University
Salt Lake City, UT05-2031
Certificate - Phlebotomy
Southwest Technical College
Cedar City, UT05-2026
Skills
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Listening skills
- Multi-tasking strength
- Excellent people skills
- Goal oriented
- Reliable and punctual
- Relationship building
- Cash register operation
- Client service
- Sales strategies
Languages
English
Full Professional
Timeline
Phlebotomist (Part Time)
United Health Services
02.2024 - 02.2026
Sales Associate (Part Time)
Old Navy
09.2023 - 01.2024
Sales Associate (Part Time)
Boscov’s
03.2023 - 06.2023
Sales Associate (Seasonal)
Kohl’s
10.2022 - 12.2022
High School -
California Virtual Academies
Bachelor - Public Health
Western Governors University
Certificate - Phlebotomy
Southwest Technical College