Summary
Overview
Work History
Education
Skills
Timeline
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Lilianne Montes

Lilianne Montes

Shepherdsville,KY

Summary

Dynamic and results-oriented professional with extensive experience in fast-paced environments, notably at Sabert Corporation. Excelled in quality control and warehouse safety, enhancing productivity and compliance. Demonstrated exceptional teamwork and communication skills, significantly improving team collaboration. Proven ability in product packaging and fostering positive customer experiences, achieving notable efficiency and satisfaction levels.

Overview

12
12
years of professional experience

Work History

Packer 3

Sabert Corporation
04.2022 - Current
  • Maintained a clean and organized work environment, promoting safety and productivity.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Maintained neat and organized work area to safeguard items and comply with cleanliness standards.
  • Managed workload effectively under pressure during peak periods while maintaining focus on quality control measures.
  • Complied with safety, health, and environmental regulations as prescribed by law.
  • Complied with company policies and industry regulations throughout all packing activities, promoting a safe working environment.
  • Ensured timely completion of orders through effective time management and multitasking skills.
  • Completed all assigned tasks promptly, adhering to strict deadlines while maintaining high-quality workmanship.
  • Improved team collaboration through effective communication and coordination with coworkers.
  • Collaborated with team members to achieve daily goals and meet company objectives.
  • Inspected items to identify discrepancies and damages and reported to supervisor.
  • Demonstrated flexibility in adapting to various packing procedures for different types of products, meeting specific client requirements.
  • Supported warehouse operations by efficiently moving materials to designated areas using pallet jacks or hand trucks.
  • Participated in emergency drills, enhancing team readiness for potential warehouse incidents.

Cantinero

Hotel Playa Coco
07.2013 - 09.2018
  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
  • Contributed to a positive work environment through effective teamwork and communication with colleagues.
  • Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
  • Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
  • Kept bar presentable and well-stocked to meet customer needs.
  • Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.
  • Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
  • Enhanced overall guest experience by promptly addressing concerns and resolving issues professionally.
  • Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
  • Assisted with staff training, sharing expertise in bartending techniques and customer service best practices.
  • Upsold menu items to customers, driving up per sale revenues and maximizing profits.
  • Educated customers on drink options, making personalized recommendations based on preferences or dietary restrictions.
  • Adhered to state laws regarding alcoholic beverage services and customer regulations.
  • Resolved customer complaints with empathy and professionalism, turning potentially negative experiences into positive ones.
  • Facilitated smooth workflow, coordinating with kitchen and floor staff to expedite orders.

Education

12 - Bartender

Formatur
Calle Patria, Cuba
06.2007

Skills

  • Packing boxes
  • Product packaging
  • Warehouse safety
  • Labeling
  • Quality control
  • Safety protocols
  • Box assembly
  • Quality inspection
  • Labeling accuracy
  • Barcode scanners
  • Product organization
  • Quality assurance
  • Product Inspections
  • Load planning
  • Supply management
  • Sealing machines

Timeline

Packer 3

Sabert Corporation
04.2022 - Current

Cantinero

Hotel Playa Coco
07.2013 - 09.2018

12 - Bartender

Formatur

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Lilianne Montes