Lilianne Ziino
Fishers,IN
Summary
Enterprising, insightful, and cooperative team player. Confident Student passionate about learning new skills. Ambitious and driven individual ready and willing to work hard and learn from professionals.
Overview
2
2
years of professional experience
Work History
Shadowing Student
Riverview Health
08.2024 - Current
- Observed surgery and appointments with patients.
- Observed physicians, nurses, and other healthcare professionals in a variety of clinical settings.
- Gained insight into the daily operations of a hospital or clinic environment.
- Shadowed medical staff during rounds to observe diagnostic techniques and treatments used for patients.
- Learned how to use various medical equipment such as an electrocardiogram machine or laboratory testing devices.
- Adhered to all safety protocols while observing patient care activities in the clinical setting.
- Reviewed patient charts prior to visits in order to obtain relevant information about each case.
Front Desk and Concessions
Summer Break Swim Club
07.2022 - Current
- Greeted visitors warmly and made them feel welcome.
- Provided excellent customer service to all guests, answering questions about the facility, services, and amenities.
- Assisted with check-in procedures by verifying guest information and collecting payments.
- Maintained accurate records of all transactions including credit card payments, cash receipts.
- Performed data entry tasks accurately and efficiently into various databases.
- Handled customer complaints calmly and effectively while resolving any issues quickly.
- Ensured that the lobby area was clean, organized, and presentable at all times.
- Offered assistance to guests with special needs or requests whenever possible.
Education
High School Diploma -
Fishers High School
Fishers, IN05-2025
Skills
- Documentation skills
- Data reviewing
- Customer Service
- Time Management
- Energetic and Enthusiastic
- Active Listening
- Punctual and Reliable
- Email and Telephone Etiquette
- Safety Procedures
- Basic Mathematics
- Research experience
- Recordkeeping abilities
- Research and due diligence
Volunteer Experience
- Humane Society, Kennel Assistance, cleaning kennels at the humane society, 09/01/23, Present
- Leukemia and Lymphoma Society, Student Visionaries of the Year, my team and I raised over $140,000 for the Leukemia and Lymphoma Society, 11/01/23, 01/01/24
Extracurricular Activities
High School Swim and Dive, Varsity, 4 years High School Track and Field, Junior Varsity, 1 year Crochet Club, 2 years
Affiliations
- High School Swim and Dive
- Crochet Club
- Volunteering at HCHS
- Club Swimming
Timeline
Shadowing Student
Riverview Health
08.2024 - Current
Front Desk and Concessions
Summer Break Swim Club
07.2022 - Current
High School Diploma -
Fishers High School
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